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Contribute Feedback What Anthony Smith doesn't like about Chick-fil-a:
On Thu, 11/17/22, visited the restaurant in Forest Park and had a concern w/ my order upon arriving home. Mind you, the customer service was great. When going online in reference to my concern, I was informed that I would be contacted by the manager of thestore in (3) business days. As of Sat, 12/03/22, I haven't heard from the manager. Yes, I did attempt the online path, but thistime no response. So, customer servic... View all feedback.
Always a long wait but went at 8:35 last night. Took 37 minutes to finally make it to the front only for them to tell me my food was out. During my long journey to the front of the line I saw at least a dozen employees working there. Many seemed to bein disarray. This location used to be top notch 10 years ago and was amazing 20 years ago, now its a joke. Employees seem to noteven care.
The service at this location in the last two months is poor. I drive all the way to Mt Zion now. Something is always missing from my order. I don?t use the app anymore. I always need a refund because the food is not available. The app, for me, is thesecond best part of Chick besides my favorite foods.
The service at this place in the last two months is bad. I'm going to mt zion. Something is always missing from my order. I don't use the app anymore. I always need a refund because eating is not available. the app, for me, is the second best part of chick next to my favorite food.
I really enjoy the service given at Chick-fil-A. it is top notch and many fast food sites can learn. but there are some things I just don't think is better. if I pay an salate for $9, I really want him to be filled. Something looked like I really sneaked. I don't know if it was a salate. I just hope they do better.
Order chicken club with gluten-free bungalow. I measured my order 2x. I came home, and they just took the bread from the sandwiches they screwed up. because the normal bungalow was down. I can't have any gluten in it. just the reason I gave 1 star is because the cashier was so nice in front