Captain's Choice - Foley
Captain's Choice
Description
A lively Gulf Shores entertainment spot combines bowling, arcade games and a full restaurant—popular for parties and fundraisers thanks to attentive party staff and standout cooks. However, experiences vary: guests praise cleanliness and family-friendly events, while others report long waits, inconsistent food quality, lane maintenance issues, ticket redemption disputes, rude management, and a minor safety incident. Expect fun for groups and kids, but be prepared for uneven service and occasional extra costs.
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I waited about 20 minutes to place an order for a soda while another couple was ahead of me. Despite ringing the bell several times, no one came to assist us. Eventually, I went to the front desk to inquire about the delay. A young man came over to check on the situation, then returned to tell me that the female staff member had walked out and that the manager would come to take my order. When the manager finally arrived, he didn’t apologize for the inconvenience at all; he simply asked what I wanted to order. I was shocked that this was the manager, as he clearly lacked any customer service skills. After three games, our lane shut down, even though we had unlimited bowling. My boyfriend asked the same manager, who was playing on his phone, to turn it back on, but he didn’t follow through. We decided to play the arcade games instead, but again, the staff member there showed no customer service skills. This was our third visit to the bowling alley in Gulf Shores, and I hope we choose a different place next time!
The best food ever!!! Cheeseburger eggrolls were so good!! Love this place and the staff!
Kids had a lot of fun bowling.and eating pizza. I enjoyed the drinks at the bar
Pretty nice place
So much fun! Clean, friendly staff, family friendly place. Food was pretty good for a bowling alley. Highly recommend place to take family and meet friends.
More information
QR-Code for the menu
