Captain's Choice - Foley

I waited about 20 minutes to place an order for a soda while another couple was ahead of me. Despite ringing the bell several times, no one came to assist us. E... read more I waited about 20 minutes to place an order for a soda while another couple was ahead of me. Despite ringing the bell several times, no one came to assist us. Eventually, I went to the front desk to inquire about the delay. A young man came over to check on the situation, then returned to tell me that the female staff member had walked out and that the manager would come to take my order. When the manager finally arrived, he didn’t apologize for the inconvenience at all; he simply asked what I wanted to order. I was shocked that this was the manager, as he clearly lacked any customer service skills. After three games, our lane shut down, even though we had unlimited bowling. My boyfriend asked the same manager, who was playing on his phone, to turn it back on, but he didn’t follow through. We decided to play the arcade games instead, but again, the staff member there showed no customer service skills. This was our third visit to the bowling alley in Gulf Shores, and I hope we choose a different place next time!

The best food ever!!! Cheeseburger eggrolls were so good!! Love this place and the staff! read more The best food ever!!! Cheeseburger eggrolls were so good!! Love this place and the staff!

Kids had a lot of fun bowling.and eating pizza. I enjoyed the drinks at the bar read more Kids had a lot of fun bowling.and eating pizza. I enjoyed the drinks at the bar

The staff at this restaurant is friendly, and the food is above average for a bowling alley. Hannah, the cook, is exceptional; she prepares delicious catfish an... read more The staff at this restaurant is friendly, and the food is above average for a bowling alley. Hannah, the cook, is exceptional; she prepares delicious catfish and just about anything else you might want. I'm really glad they brought her on board because she's significantly improved the quality of the food. The gumbo is fantastic as well. Plus, the restaurant is clean, which is very important to me.

We recently held our fundraiser celebration for Alabama Credit Union at Gulf Bowl, and it was fantastic! Sarah Jane and her team made the entire event effortles... read more We recently held our fundraiser celebration for Alabama Credit Union at Gulf Bowl, and it was fantastic! Sarah Jane and her team made the entire event effortlessly smooth for us. We are incredibly thankful for everything you did. Thank you, thank you, thank you!!!!