Cracker Barrel - Florence
Cracker Barrel
Description
Cracker Barrel offers a mixed dining experience that often leaves patrons with conflicting impressions. While some highlight decent food service and enjoy the nostalgic decor that evokes memories of farm life, many express frustration over slow service and inconsistent food quality. Reports of inattentive staff and unclean restrooms contribute to dissatisfaction, with several visitors noting the need for improvements in cleanliness and atmosphere. Although the food can hit the mark, especially popular items like Grandma’s sampler, the dining experience is frequently marred by service issues and a noisy environment, reflecting the challenges of catering to a diverse clientele.
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Feedback
We ordered dinner online for pickup. Got home with the order and over half of it was missing. We immediately called and they said come back and get it. We show up and are told they are out of the items that were missing AND they refuse to refund anything saying we ordered online so it's not their problem. No, this isn't a joke or an exaggeration!
It was loud in the restaurant.
Service isn't great. Was kinda slow when we went and still food came out with missing items and not cooked very well. Very slow..took very long to get our food too. The carrots were good.
Food was cold and not cooked. Will not go back, has gone down hill
Food was fine and our server was good. when i went to the counter to pay, apparently i did not move fast enough. the lady at the cash register told the customer behind me that she will help him when i move out of the way! very rude.
