Captain D's - Florence

I ordered two 3-piece dinners in the drive-thru. Unfortunately, the fries were cold, and my fish had some black spots on it. Additionally, there was no tartar s... read more I ordered two 3-piece dinners in the drive-thru. Unfortunately, the fries were cold, and my fish had some black spots on it. Additionally, there was no tartar sauce included for either dinner.

They did not give any condiments with the dinner and also forgot to put the apple pie in the bag had to go back for the read more They did not give any condiments with the dinner and also forgot to put the apple pie in the bag had to go back for the

We had a Great experience. Rich was wonderful and very helpful, he has great customer service skills. The whole staff was friendly, and the restaurant was very... read more We had a Great experience. Rich was wonderful and very helpful, he has great customer service skills. The whole staff was friendly, and the restaurant was very clean. Thanks for the experience and we will return.

Poor food, poor service, and extremely poor quality. Drive through is a joke and placing an online order is not even worth it for having to reorder everything a... read more Poor food, poor service, and extremely poor quality. Drive through is a joke and placing an online order is not even worth it for having to reorder everything again that they don't have. It is truly one of my most disappointing food experiences

Save your time and money and go somewhere else. Spent half an hour, literally, in the drive thru line with only 2 cars in front of us. Finally received food and... read more Save your time and money and go somewhere else. Spent half an hour, literally, in the drive thru line with only 2 cars in front of us. Finally received food and it was wrong. Paid extra to have Mac cheese as a side, didn’t get it, no utensils, I ordered the 10 piece butterfly shrimp, received 9, there was no way we were turning back and wasting more time with them. I thought the lake city location was a little slow but they have nothing on this place, we will never go to this location again.