Reviews - Shell

#21 - Pizza - Flora, Coffee, Breakfast

Reviews summary

This restaurant has recently transitioned under new management, leading to significant improvements in cleanliness and menu offerings, including pizza, wings, and expanded breakfast and lunch options. However, past issues remain concerning customer service and reliability. Gas pumps were reported as inoperative during expected 24-hour service, and patrons highlighted problems with the cleanliness of the bathrooms. Concerns about fuel quality also emerged, with a customer experiencing costly vehicle repairs linked to contaminated gas. While the new management's efforts are commendable, more consistency and communication about hours and services are essential to enhance the overall experience.

Overall Total Score
3.5 out of 5
Very good | 109 reviews

Was Anonym at Shell a mag?

The restaurant is now under new management, and they have done a fantastic job of cleaning up the place. They have also added new food options like pizza and wings, and they serve breakfast and lunch as well. They have a minimum price for cigarettes and a wide selection of beer. Kudos to the new management for making this place more welcoming. I will definitely be returning. View all feedback.

What Anonym dislikes about Shell:

I arrived at this restaurant at 1:18 am hoping to get some gas for my car, as they should offer 24-hour service. Unfortunately, the gas pumps were not working at all. I was also disappointed with the food. They should have informed customers on their website that they do not operate 24 hours like other refueling stations. View all feedback.

Reviews from various users

Menu

Last update : 28.06.2022

3.0 ★ from 10 reviews
barton-bette
28.06.2022

NOT 24 hrs.!!!Here's the review I wrote earlier (square brackets)...new management( -then please UPDATE your google maps hours and save customers WASTED TRIPS.[Made a special 10 mile trip to Flora to grab some milk here because Dollar General now closes at 9 PM or whatever, and the door's locked! :-OQuestion: What kind of business advertises 24 hrs. but closes at midnight??Answer: Poorly mananaged and basically LAME! Plain lame. :-P]

barton-bette
28.06.2022

The bathroom is terrible. No paper towels nor toilet paper. There’s a sign on the door requesting guests to keep the bathroom clean, but clearly the staff doesn’t care that much.

lucas66-6
28.06.2022

The restaurant is now under new management, and they have done a fantastic job of cleaning up the place. They have also added new food options like pizza and wings, and they serve breakfast and lunch as well. They have a minimum price for cigarettes and a wide selection of beer. Kudos to the new management for making this place more welcoming. I will definitely be returning.

angel11-6
28.06.2022

Absolutely terrible since the owner has changed. Service is awful and women are harassed. Don't waste your time or money.

angel11-6
28.06.2022

We stopped in for gas and a quick bathroom break. Nice clean store and professional employees.

Google

Last update : 16.11.2023

3.9 ★ from 51 reviews
alex-euceda
16.11.2023

It is 1:18 AM and I am attempting to fill up gas at this location because it is advertised as having 24-hour service. Unfortunately, the gas pumps are not working at all. I am very disappointed in Shell for this. They should inform customers through their website that they do not operate 24 hours like other gas stations.

bil-guru
16.11.2023

The restaurant is now under new management and they have done an excellent job cleaning up the store. They have added new food items such as Pizza and Wings, and now serve Breakfast and Lunch plates. They offer cigarette at state minimum prices and have a great selection of beers. Hats off to the new management for making this place more inviting. This will definitely be my go-to spot from now on.

john-neidigh
16.11.2023

This restaurant is not open 24 hours as advertised. The management needs to update the Google Maps hours to avoid wasting customers' time. I made a special trip to Flora for some milk, only to find the door locked because the restaurant closed at midnight. This is poor management and extremely disappointing.

dawn-sims-1
16.11.2023

My daughter stopped there on Thursday to get gas. She pumped 10.00 worth of gas. She went to start her car and it wouldn't crank after a few tries. I had to have it towed from this gas station. The towing company had to replace the fuel filter and drain the fuel lines. It cost me 560.00 to have her car fixed. The machanic said that she got bad gas, that the tank had water and trash in it. Do not get gas from this place.

douglas-turberville
16.11.2023

Awesome coffee

Restaurantguru
3.9 ★ from 48 reviews

FAQ

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