Pizza Hut - Flint

This is not the cleanest pizza hat location... far from it! But customer service was great. And it was consistent about my last 4 trips with my sons. If you look past the roughness of the shop, you will be satisfied with your pizza.

New in the area and for the first time at this place. Service is moderate, Ambiance could be better, especially as it was quiet inside and the chefs and staff could hear speaking in the kitchen area, so music in the dining area would drown the banter of the employee conversation. Pizza hat has always been one of my favorites, but from all my travels this place disappoints me and more attention should be given to the guests and quality of food plus at least warm if not hot.

It was just okay because the pizza was good, one of the cooks, for the second time, decided to eat a slice without invitation! No joke! I took a photo because this happened another time when I called the manager, she didn't think that was happening. She offered to replace it or a discount with the next visit (for the discount next visit I did not get btw this time, but insisted that it did not happen. It looked like that. I didn't touch the inside of this box. This is a shame! And who in their right mind would think that you can't miss pizza just because they make sure the number of slices is there. Unbelievable! Maybe the pizza hut has to pay more so that they can buy the products themselves instead of tasting ours. Idk. I was offered another discount. Maybe one day I give them the opportunity to do what they said that I will not forget this time. Shame! Five months ago. UPDATE: went back today 1/11/18 for 1 discount, the night manager did not want me to discount on a sale pizza!... Now there is a scholarship on an apology pizza!?...real?? She was unprofessional. Had to call her manager, with whom she didn't let me speak, saying I could return tomorrow (what?. after I starved all night?...how generous. I'm NOT RECOMMENDING THE FLINT MILLER ROAD LOCATION! The manager told me they were no longer owned by companies. This is no improvement! Besides, they cost me a hand when I ordered Pan Pizza. I'm done!

My family went here for dinner tonight. There was only 1 other family there so it was NOT busy. We wanted to start with cheese sticks. We were told they were out of all appetizers because they had a huge party come in the day before. Their phone rang pretty much the entire time we were there and no one would answer it! Again...they were NOT busy. The manager yelled commands from the kitchen to the other workers. It all made for a very unpleasant dining experience. Being a former Pizza Hut employee, I felt the whole operation was very unprofessional. We will not be going back.

They NEVER answer their phone. We called, no answer. The entire visit. The phone rang, and no one answered. The wait staff is rude and kept us waiting for pizza for 40 minutes. Our appetizer was ready 10 minutes before the pizza came out but they decided to keep it under the heat lamp instead. The waitress tried to pocket my change after giving it to me incorrectly. The establishment was incredibly dirty. And for a place that only had three tables of customers, I found that being ignored to be very uncalled for. I would give this hole a -10 star rating if I could. Never going to a Pizza Hut again. Especially one in Flint. The staff did nothing but bull and gave zero about customers or proper customer service. I have never had service THAT bad before in my life. A simple pizza joint shouldn't take over an hour to do a simple pizza straight from the menu with two drinks and an appetizer. Pathetic.