Zaxby's - Flat Rock

It’s usually great, but the fries were cold this time. read more It’s usually great, but the fries were cold this time.

I always have a great time at Zaxby's. Their chicken is the best, and the staff is always friendly. read more I always have a great time at Zaxby's. Their chicken is the best, and the staff is always friendly.

My boyfriend and I were literally served watered-down sweet tea because the staff couldn’t be bothered to check if we wanted a drink. The service was extremely... read more My boyfriend and I were literally served watered-down sweet tea because the staff couldn’t be bothered to check if we wanted a drink. The service was extremely poor. The food tasted miserable, and it felt like there was no effort or care put into it. If the staff dislikes their job, they shouldn’t take it out on customers.

I stopped by on my way home and arrived an hour before closing. Despite the late hour, the food was freshly prepared. Xander was exceptional; he provided detail... read more I stopped by on my way home and arrived an hour before closing. Despite the late hour, the food was freshly prepared. Xander was exceptional; he provided detailed information about every sandwich we inquired about and was both polite and helpful. If I'm in the area again, I will definitely return. Thank you, everyone!

The chicken was served cold, and our order was incorrect. Although the staff made a genuine effort to resolve the issue, the chicken remained ice cold in the ce... read more The chicken was served cold, and our order was incorrect. Although the staff made a genuine effort to resolve the issue, the chicken remained ice cold in the center.