Arby's - Flagstaff
Arby's
Description
Arby’s has garnered a diverse array of feedback from its patrons, revealing a spectrum of experiences. While some locations are celebrated for their clean environments and friendly staff, consistently delivering delicious meals, others have disappointed with cold, stale fries and incomplete orders. Customers express frustration over missing sauces and items, as well as concerns about inventory management—especially the iconic roast beef. Despite some negative encounters, there are loyal fans who appreciate the attention to detail and quality at select locations, highlighting that a visit to Arby’s can yield both culinary delights and letdowns.
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Feedback
Worst roast beef sandwich I ever had. Bun was stale and hard and beef was two different colors. Had to throw away. Food: 2 Service: 3 Atmosphere: 3
Good food. I had the classic beef'n'cheddar, curly fries and drink combo, and left with a chocolate shake to go. I ate indoors, but there are tables outside as well. Service: Dine in Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5
Waited “inline” for a few minutes to just be completely ignored. 3 people working behind the counter and not even a ‘we will be right with you’. A customer behind us walked in, asked for a water cup and left. We were completely ignored. We left after a staff member went to the computer at the front tapped a few things on the computer and walked away. Just sad. Service: Dine in Meal type: Dinner Food: 1 Service: 1 Atmosphere: 1
When I spend upwards of $40 and you rip me off with a small+medium fries, instead of the 2x large, NONE of my sauces, and you don't refill your soda cartridges regularly(thus serving plain carb water), and to top it all off, not include one of the maincourses, you get this. There is a fundamental training issue with this location, so skip these losers.
I specifically asked about the prices and sizes of the curly fries at the order window, but they still forgot to include them in my order. However, they did manage to give me 20 packets of ketchup to go with them. The rest of the food was fine, but I was really disappointed about the $3.50 I spent on fries that I never received.
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FAQ
More information
QR-Code for the menu
