KFC - FIVE DOCK
KFC
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Went to grab some dinner in Saturday night as I was craving greasy fried chicken and chips. They close at 11 pm. Arrived there around 9.45 pm. Poor workers are mostly young kids looking very tired and overworked. A girl took my order. 3 piece feed meal with extra large chips. She put 3 pieces of chicken in the box, then went on to take the order from drive thru window. Meanwhile my chicken were sitting on the bench getting cold. She told me that they ran out of mashed potato, would it be ok to swap with coleslaw. I said fine. She went away and then came back to say that they also ran out of bread roll, is it ok to replace with another piece of chicken. I said fine, whatever easier.Came home and found she put 3 piece of (now cold) chicken, a bread roll (which she said they didn't have any), next to coleslaw (who would place warm chicken with cold coleslaw-aaarghhh the common sense!) she forgot my large fries. Found very little fries (cold!) in small paper bag. NOT HAPPY to pay $15 for these horribly served meal. Very disappointed :(
Went there on my way to Sydney. The weather was raining and cold. Parked out the front and walked in. The roof was leaking in about 6 different spots and water was all over the floor. ( major slip hazard ) ordered the meals for my family and went to was my hands, the toilets are worst than most council public toilets and small and bad design. When I returned to collect our meals the girl just yelled out the meals without any manners or respect for her customers. The tables and floors are covered with food and paper. We cleaned down our own table. Once we sat down to find no serviettes or spoons for the meals. Why include potato and gravy and not include a spoon or serviettes in the boxes???KFC service is slipping all over the world. I won't be rushing back here.
As a rule we generally don't rate "fast food" outlets but have made an exception given that this review may influence its owners to put more effort into recruiting new employees and cleaning the place up. This is our "local" KFC & whilst we still come here and love and love it., over the last two years we have sadly seen the place slowly decline in service and cleanliness. (See photo's) The staff are young and seem seriously overwhelmed and overworked with very little direction or motivation. The food is still "finger licking good" and cost is always well worth it, but on this occasion and on many previous occasions the place is looking more and more like a pigs den.
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