Dunkin' - Findlay
Dunkin'
Description
Patrons encounter a mix of highs and lows at this Dunkin': fresh, popular donuts and attentive employees contrast with inconsistent drink and food quality, order errors, and long drive‑thru or lobby waits. Mobile app coupons and delivery orders sometimes misfire, and phone responsiveness or staffing falter during busy periods. The location offers a casual, kid‑friendly atmosphere with ample parking and a convenient drive‑thru — but expect variable service and occasional soggy or overly sweet items.
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Feedback
Staff was great but donuts were hard and stale. Rare I have this experience at DD. Food: 1 Service: 5 Atmosphere: 5
I waited in the lobby for 25 minutes, and not a single employee acknowledged my presence. It was obvious that the drive-thru was the only priority. I understand that places can get busy, but this level of neglect is unacceptable. I ultimately had to leave without even placing my order.
Food: 5 Service: 5 Atmosphere: 5 Service: Takeaway Meal type: Lunch Price per person: $1–10
I do not recommend this place. I ordered a large midnight coffee plain, paid for a large, but received a medium loaded with sugar instead. When I asked for them to redo it, they offered me a small as well. I’m sorry, but I have too much to carry for work already—I can't manage two cups of coffee!
More information
QR-Code for the menu
