Cinnabon - Findlay Township

Terrible experience here. They served a nasty dry and stale Cinnabon to me. I returned to exchange for a fresher bun but they only had a smaller one available for which they did an uneven exchange. The second was slightly better but still the worst Cinnabon I have ever had. I reached out via email to let them know about the experience. They couldn’t be bothered responding to me. Guess they don’t care since it was an airport location. They did not make those buns fresh, it was probably so early and these were left from the night before. Be careful when you go here early in the day. Give them time to need to make new batches.

Always nice staff! I have eaten here multiple times from departures, and whoever works the counter is always kind.The classic Cinnabon smell and taste always brings me back memories when the franchise were more common.

The center of a roll is the same price as a whole one. Mine was terrible.

Stopped by here when I had to wait 2 hours for a delayed flight and was greeted by a lovely guy apart of their staff that was working. It was about 7:30pm. I had never tried Cinnabon before, and he suggested to get a classic roll and I was lucky enough to receive one that had just come out of the oven! He included my icing on the side for me to put on myself so it wouldn't melt off everywhere. It was a good cinnamon roll, but pretty underwhelming in my opinion for all the hype that Cinnabon gets. The smell is always amazing though when passing by. Hats off to the employee with good energy and a positive attitude that they're lucky to have on their crew. I would visit again and try something else.

Please recognize whomever worked a shift on Tuesday 9/20/22 around 7PM. I witnessed a great act of service that truly made my night. Great place with even better employees.