The Pie Shoppe/the Pie Lady/fincastle Cafe

Dined at rooftop a few times and decided to try out the pie Shoppe. Many menu items are popped right in their state of the art MICROWAVE. Watched her take our pie slice specifically, right to it resulting in a stale, rubbery and dry pie slice. I think for $7 a pop they could throw it in an oven? they were not busy by any means. She did the same microwave routine with many of our and others food items.Whatever recipe they use for Mac and cheese was made by someone who doesn’t know whats supposed to be in Mac and cheese. It consisted of only noodles and LOTS of greasy cheese (we’re talking tablespoons worth of grease pooling on the side of the bowl). However, besides their pies, it seemed to be the only thing on the menu they actually make in house(reheated in the microwave of course). No wonder the manager was giving items away for free to patrons. Definitely a much cheaper and tacky vibe than the rooftop presents.

Pie slices were clearly reheated in a microwave to be served along with most of their menu items as we could hear the hum of the microwave in an otherwise quiet cafe after we ordered a few different items. We saw the manager give out many free items to customers and were not offered the same. On our way out she could be heard belittling and complaining about her staff and customers from the surrounding area (paraphrasing very colorful language she used). We were planning to make a reservation on the Rooftop hoping for better service but if it's anything like the cafe we will steer clear!

Delightful little place off the beaten path. Rating food with 4 stars until I get the chance to try more of the menu.Pies are definitely homemade. Savory pie I tried was a little dry. I expected it to have a little gravy like meat pies I've made in the past. I've only tried one of the savory pies so I'll reserve my critique on them. Dessert pie was absolutely delicious! I can't wait to try them all.Overall, I'd recommend it.I was told it was pricey but I thought it was well in line with similar restaurants. Not cheap but not overpriced.Enjoy ?

This is second time I have been there. The first time it was very good. Today my daughter and I thought we would take a little drive to enjoy the warm chicken salad and it was a terrible experience. So disappointing. Only two young girls working. Excuse they had a bigger party in the back. There was a 40 minute wait which we chose to do. There was a man waiting there for at least an hour who was staying at an AirBNB waiting on waffles to go and when they brought his order they told him they were out of fruit. When our order was taken they only had one bread bowl left as the big party had ate them all. They offered sliced bread which I chose and let my daughter have the bread bowl. They brought mine in a bowl and it was watery and definitely not very warm. This is not the recipe from the Tea Tavern. The young girl said she would bring both the balsamic drizzle and the honey drizzle but when they brought the food she said the big party ate all the balsamic drizzle. It just wasn’t good. You should request bigger parties to make ahead reservations because they definitely weren’t prepared for this. Some people left and didn’t wait. When I was there last summer they had two cooks and two waitresses. Very disappointed in this visit. Management needs to make some changes. I felt sorry for those young girls.

A true hidden gem. Do not let the name fool you. They do more than just pies. Cheesesteak was spot on. The mac and cheese is a must. The pies both savory and sweet are perfect. Save room for desert! #HeavyGapproved