Subway - Filer
Subway
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When I think of subway, I don’t think or expect high quality service, but the two younger guys that work there make good service the only thing you can think of while walking out. Seems like they have it down to a science, never skipping a beat and all while keeping the place SO clean and tidy. 10/10 for these guys!
Baxtynn and Brayden; I’m telling you, These two young guys are literally the best service I’ve ever gotten at subway.
The sandwiches are delicious, and the staff is friendly and always greets you with smiles and kindness!
Went into filer subway today...two young minor no manager on duty. Mixed up the two sandwich toppings due to distractions of family coming for free beverages. Went back to ask them to fix the issue they had to call the general manager and the general said because I was there having them put the toppings on that they wouldn 't fix the issue of their employees mixing the sandwiches up. Then turn around and offer to pull off the jalapeños off the sandwich which in laws you are prohibited from taking food back into the preparation area once it has be transferred to customer. Also wearing nose piercings and sweats so unprofessional. The nose piercings is another food safety law. I would not ever go to this establishment again. Why should a customer not get what they wanted due to employees error and why should they have to wait for them to contact a manager especially being minors. I believe they are required by state law to.have a manager on duty over 18. So I wasted 20 for two sandwiches. Corporate and Idaho department of health has been notified. Also called back to get general managers information and the minors who were working refused to give the first name of the manager or any information to contact to try and avoid me getting dirext info to get ahold of corporate. They appeared to be the general managers grandkids according to the person that walked in and got free drink in his mug that apparently the general manager had sent in. The guy said, Did your grandma call you guys yet? They both replied, no and he said, She will be! They told me that the person was the general managers son. So put the story together and they all family!
It's subway! You should get your sandwich made the way you the customer would like it would out a question or eye roll. Their customer service needs some help, they are kind of rude! Asked more more of one thing and less of another she literally rolled her eyes and shrugged about it. Unfortunate young people are like this nowadays
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