Mcdonald's Restaurants - Fife

The wait times are always excessively long at this restaurant. You're constantly asked to park and there are never any available spaces. By the time you finally receive your order, the McFlurry has already melted.

There are always lines at this restaurant because the service is slow. The food preparation is lacking attention to detail, such as not filling a McFlurry properly and only putting a small amount on top without mixing it in. The coffee is not as hot as it used to be. Despite having plenty of staff behind the counter, they don't work well as a team. Beverages and food sit on wire shelves and are not served promptly. The screen displaying the order preparation status is not synchronized with reality.

The only reason for me taking one star off this review is the limitations on choice as this is only a small McDonald's however the service was quick and I got what I wanted nice and hot, not bad for a wee lunch

Waited for over 15 minutes for a simple order of 2 hamburgers. Watched about a dozen people after me get served their food. After 10 minutes asked why the delay, answer we are waiting for hamburgers ! The 2 so called management were too busy to deal with me as the online orders are more important, every time burgers appeared in the servery the were snapped up for online orders. By 15 minutes of waiting no apology or refund so walked out. You owe me and I will be back. Absolute joke, fast food at a snails pace

Popped in for a quick bite to eat and I was served by friendly staff who fulfilled my order quickly. I was happy with the quality of my chips, cooked well and crispy. Although it is just one of many McDonalds I have visited, I was pleased with the quality of the this McDonalds today.