Kfc - Fernley

Went through the drive thru and placed my families order. It was repeated to me exactly how I ordered it. We received our food and an order was missing. On top... read more Went through the drive thru and placed my families order. It was repeated to me exactly how I ordered it. We received our food and an order was missing. On top of that our drinks were flat. The ice was even melted. I was question by the employee when shehanded me 4 drinks when I had asked for our missing drink. Seemed like they used the drinks from a previous order that satthere. Customer service wasn?t as great as it can be.

The workers were very inappropriate, immature kids with a bad mouth and they didn?t care to talk that way in front of customers. They have unkept bathrooms and... read more The workers were very inappropriate, immature kids with a bad mouth and they didn?t care to talk that way in front of customers. They have unkept bathrooms and they have roaches. Flies were everywhere and overall experience was awful. Will never be back atthis location, needs a -5 star review!

I had to give it one star to leave a comment. Food and service truly makes me shake my head. Went last night thru the drive thru. When we got to the window. The... read more I had to give it one star to leave a comment. Food and service truly makes me shake my head. Went last night thru the drive thru. When we got to the window. They said we'd have to wait for our food. Good with that thinking the chicken strips wouldbe hot and freshly cooked NOT!!!!......... kid brought us our food. We were given the wrong order. Wife went inside tocorrect the order......... kid again as I was waiting in car another order........ which was not mine....... wife finally gotcorrected order. The chicken strip looked and tasted like they'd been in a deli case at some gas station all day. TRULY SHOULDBE ASHAMED OF YOURSELF KFC!!!! DISGUSTING FOOD AND DEPLORABLE SERVICE

I ordered plain wings online and made sure they were original, but I received spicy, crispy wings instead. I was not happy and feel like I wasted my money. The... read more I ordered plain wings online and made sure they were original, but I received spicy, crispy wings instead. I was not happy and feel like I wasted my money. The cole slaw tasted bad and the mashed potatoes were cold. I spent $31 today and it was a disappointment.

I Ordered through the drive thru and they took 15 to take out my order and they forgot to put my 2 dips, spoons and half of the chicken tenders. I walked inside... read more I Ordered through the drive thru and they took 15 to take out my order and they forgot to put my 2 dips, spoons and half of the chicken tenders. I walked inside and the workers were just walking around and dancing while 5 people were waiting in line and I had to wait 10 minutes to get my dips