Tim Hortons - Fergus

Person running the cash at the front was wearing gloves, then took those same gloves and made food with them. Disgusting.

Rude lady manager doesn’t know to speak politely to a customer. She spoke in the same manner as she does to the other employees. She doesn’t know to handle a situation and doesn’t know the offers in the APP.

Don’t bother with this Tim’s, the coffee tastes like water and is gross

Was there today and they didn't understand what a bacon farmers biscuit was and kept saying bacon on a bagel, they then proceeded to make me park out back for my food, i waited there for 20 minutes and decided i should go in, found out they still weren't making my food so i asked for a refund and they didnt want to give me one and said they would start making my food now, it took a about 5 minutes but finally got my refund but they could only give a refund in cash terrible service and some gerb door dinged my car when i got out The end.

I ordered a farmers SAUSAGE on a biscuit, with extra chipotle but this is the SECOND time they gave me bacon instead of sausage. I don't even understand how they can mix that up.