Samoa - Fehmarn

Don’t miss it if you pass by, definitely recommended read more Don’t miss it if you pass by, definitely recommended

Don’t miss it if you pass by, definitely recommended read more Don’t miss it if you pass by, definitely recommended

Don’t miss it if you pass by, definitely recommended read more Don’t miss it if you pass by, definitely recommended

Disappointing. On July 20, 2025, I was at the SAMOA restaurant with my family. 1. There was no indication that SAMOA is a self service restaurant. I checked the... read more Disappointing. On July 20, 2025, I was at the SAMOA restaurant with my family. 1. There was no indication that SAMOA is a self service restaurant. I checked the website again as of July 22, 2025 and couldn 't find any mention of self service. I would have appreciated this. There was no sign at the entrance explaining how it works here, e.g., ... this is how it works here ... After 20 minutes in the order queue, the romantic dinner promised on the website was gone... The price didn 't reflect the necessary effort on our part. Conclusion: Everyone has a different opinion about self service. Dear SAMOA team, please inform customers about your concept in advance via the website and on site e.g., with a sign . ``` 2. Unprofessional handling of the wrong product. After the pager alerted me to pick up my order, I arrived to find that instead of the ordered giant currywurst, a Samoa Burger was waiting for our son. After politely pointing this out to the food service manager, I was met with frustrated incomprehension and no interest in quickly checking the situation with the cashier to find a solution. Conclusion: Mistakes happen, no problem. How you handle them makes all the difference. A shame.

Don’t miss it if you pass by, definitely recommended read more Don’t miss it if you pass by, definitely recommended