Marble Slab Creamery - Fayetteville

Trying to figure out why the website says open and the door says they close at 8pm but it’s 6pm and all the lights are off and no one is there

My all-time favorite place for ice cream. I strongly recommend their dark chocolate flavored ice cream, it is absolutely delicious. The staff is always friendly. Sometimes it’s nice to sit outside during a summer day and enjoy their ice cream.

We have been using Maggie Moo’s shop to order our Great American Cookies for years because they are usually better than the one you get at the mall. And it’s far easier to get in and out instead of walking into the mall. But today when I tried to order a cookie to pick up on Saturday I was told that I had to pay over the phone instead of when I pick it up. I’m sorry but I will not give out my credit card information over the phone. I guess we will stop ordering from them and go back to the mall. Update to response We have been ordering cakes from this place for around 8 years and I was only asked once to pre-pay in all this time. And that one time was during the height of COVID a few years ago. And in that instance I came by the store after ordering and paid in advance. I stress again it’s not right to request credit card information over the phone. But we have never been asked to pre-pay at any other time. The mall GAC will allow you to order and pay upon pickup. I called and asked them after I tried to order from here. I tried the on-line option but you can’t order the small round cookie cake. I thought about stopping by to pre-pay but I think we will just stop ordering from Maggie MO’s and go back to the mall. The decorations use to be really good from here but lately they haven’t been as good. I think the guy that use to the cakes left.

I would give a negative rating if possible. Their brownie fudge ice cream was very bad.. whole fudge was sticking to the cup and all the fudge was very hard. Brownie bites were not fresh. Brownie bites and fudge was very hard and they formed a big lump together. That happens only when the quality is poor. Waffles were not cooked properly. When I asked the service person if I could get a replacement as the ice cream was not good, they were very rude. Overall it was a very bad experience. Bad management and very bad service.

Needs a deep clean, a remodel, and they were out of the first three items off the menu I tried to order.