Reviews

Overall Total Score
3.6 out of 5
Very good | 6 reviews

What User doesn't like about Great American Cookies:
Staff is very rude and unprofessional. When I asked for 2 straws the lady told me I had to buy them. We ordered a cookie cake and they said it would be ready in 15 minutes, so we walk around and came back in 15 minutes and they have not even started. We stand there and they finally get started and the whole time they were laughing and talking to each other. They are almost finished 8 or so minutes later when the girl... View all feedback. What User likes about Great American Cookies:
Incredible service and great execution! Call the phone to place our order and tell them what we wanted and they exceeded our expectations! We did not give them a picture to go from or something very satisfied. View all feedback.

Reviews from various websites

Menu
5.0 ★ from 8 reviews

What a friendly staff! I ordered a cookie cake and it was nice and so fresh! This is my favorite big American cookie in this area!

Incredible service and great execution! Call the phone to place our order and tell them what we wanted and they exceeded our expectations! We did not give them...

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Customer service AMAZING! I went to get my cake today, it was EXACTLY what I asked and honestly even better! Thank you to the best cookie team I met in NWA!

I picked up the cake I ordered today, it was decorated as I asked. The staff is always so friendly. I get all my biscuits here, they're all very talented decora...

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Been here 3 or 4 times now, we get tired of cake so we get the cookie cakes from time to time. They always have my order ready as asked and do a great job on th...

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Sirved
3.6 ★ from 6 reviews

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