Reviews - Panera Bread
Reviews summary
Was Lucy Brennan at Panera Bread a mag?
EXCELLENT SERVICE AND ASSISTANCE WITH MY DELIVERY ORDER—I'RE REALLY IMPRESSED! THEY GENUINELY CARE ABOUT YOUR EXPERIENCE AND THE QUALITY OF THE FOOD. THANK YOU, LADIES! View all feedback.
What Anonym dislikes about Panera Bread:
The associates here are very rude. Everytime I come, it?s a bad experience, there is one lady in particular that?s always at the pickup counter who is mean to everyone. The service here sucks all and all. I do delivery orders and There are times where Icome and receive no help from the associates and end up waiting 20-30 minutes for a customers order. Ridiculous! View all feedback.
Reviews from various users
Last update : 31.05.2025
Went to Panera Bread and one of the customers was smoking inside, alerted an employee and a manager, customer continued smoking inside, manager simply asked the customer if they were smoking, they said no and continued to smoke inside, employee that wasoriginally alerted also saw the customer smoking. Manager did nothing, had amazing food, don't know if I'll go back after thatlack of leadership from management, if they won't stop a customer from smoking indoors, what else do they let people get awaywith?
Drive thru has been blocked off for months. Pick up area is kind of far from door and it took me a minute to find it with so many people standing around in one little area. The flow of the restaurant doesn 't make sense. I also wasn 't expecting thebread to be SO hard. I 've had sourdough before but this bread is probably equivalent to eating a mouthful of glass. Highpriced for low quality. Unfortunate. I really wanted to love it.
The associates here are very rude. Everytime I come, it?s a bad experience, there is one lady in particular that?s always at the pickup counter who is mean to everyone. The service here sucks all and all. I do delivery orders and There are times where Icome and receive no help from the associates and end up waiting 20-30 minutes for a customers order. Ridiculous!
Last update : 08.04.2024
Now, let's talk about the culinary delight that was the bowl of Chicken Noodle soup. Spoiler alert: it felt more like a sad excuse for a soup cup. Imagine lifting the lid only to find that your bowl is so embarrassingly underfilled that it seems like they ran out of noodles halfway through. And the flavor? Prepare yourself for the experience of tiny bits of chicken floating in what can only be called celery-flavored water. But don't worry! They thoughtfully included a tiny baguette, a mere 1-inch wonder, to save you from the depths of flavorless disappointment.
I was in a hurry to grab some food, so I stopped by Panera Bread. I used the drive-thru, only to be turned away because I hadn't ordered through the app. Honestly, who cares about your app? You're just a casual fast food place; I should be able to place a quick order at the speaker and be on my way. It's completely ridiculous. Whoever thought of this policy really missed the mark. You might as well shut down the drive-thru altogether, as it feels pointless.
Last update : 17.02.2024
I love eating at Panera Bread. It's great food and courteous service. Great visits every time.
Panera Bread offers fantastic food, but the service was disappointing. While we were trying to place our orders, the employees were joking around and being quite loud. Their disruptive behavior during our meal negatively affected our overall dining experience. The quality of the food on the menu was excellent, but the service needs improvement.
Thee worst company to work for and to eat at.... I seen a someone on prep dropped a piece of meat into the sink and still used it i was going to tell...
Last update : 04.10.2022
I tried the new spicy chicken sandwich, and it did not disappoint! It was very tasty and had the perfect amount of flavor. It was one of the juiciest chicken sandwiches I've ever had. The rolls were fresh and wonderfully soft. Overall, it was an excellent sandwich. I plan to try the traditional or classic version next time. The atmosphere and decor were lovely, and everything was clean. The service was great too. Don’t miss out on the sink cookie—it’s a favorite! I can't wait to go back!
I always had a lot of luck here. good food, friendly service. I wish that the drive is open again. it has been closed for months. it is very busy and hectic inside.
I enjoy dining at Panera Bread. The food is excellent, and the service is always friendly. I have a great experience each time I visit.