Kfc - Fargo
Kfc
Description
KFC's latest reviews paint a mixed picture, highlighting both commendable service and notable shortcomings. While some patrons enjoyed fresh, hot food and praised attentive staff during their buffet experiences, others faced significant disappointment due to a lack of replenishment and cleanliness issues. Complaints included scarce chicken portions, hard biscuits, and unsatisfactory drive-thru experiences. Despite the restaurant's potential, many expressed frustration over service inconsistencies and food quality. Though there were flashes of excellence, particularly in accommodating large orders, management must address cleanliness, food variety, and overall customer care to enhance the dining experience and retain loyal patrons.
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They did very well with eating, everything was hot and fresh at the buffet. There was nothing on the buffet that wasn't on camp. so it is very fair to say that in the main part they have made a five-star job to put their best foot forward. I just took one star because the dining room was somehow a mess and the spicy were quite much on camp. I love honey on cookies. keep them the good work and they will be clear about most of what is available in the FM area.
Worst KFC I have been too!! The biscuits were rock hard and tasted old, chicken had so much breading it was mushy underneath, coleslaw container was only half full, potatoes already had gravy on them and we like it separate like every other KFC serves the potatoes, and the cashier looked at the bottom of my receipt and ripped it off before handing it to me. After he handed it to me I noticed there was a word that said free so I am assuming it was either a survey where you receive something free or it was a coupon for something free....
I’ve never been so disappointed. Went for dinner, was told to pull ahead in the drive thru, waited about 20 minutes and watched 3 other cars get their food to realize they forgot about us. Went inside to get my food and when I got my food it tasted like i was eating mashed potatoes and plastic. My chicken had the most awful plastic after taste ever. My bfs chicken strips were terrible as well and we threw it all away. Also, I never received a receipt for my order with. WILL NOT GO BACK EVER.
I placed a large order for a party that needed to be prepared exactly as requested. I was pleased to find that the order was completed perfectly. The staff at the drive-thru window were polite and very accommodating. The chicken and side dishes were outstanding. I would highly recommend this restaurant to everyone.
The food at the restaurant was excellent; everything on the buffet was hot and fresh. There were no items running low or unavailable, which is impressive. Overall, I would say they deserve a five-star rating for their efforts. I deducted one star because the dining room was somewhat disorganized and the condiment options were quite limited. I'm a big fan of honey on biscuits! Keep up the great work, and you will undoubtedly stand out among your competitors in the FM area.
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