Subway - Fall River

I've been waiting for 10 minutes and no one has come to take my order. I've even gone to the window, but there’s still no one around. If you're not going to tak... read more I've been waiting for 10 minutes and no one has come to take my order. I've even gone to the window, but there’s still no one around. If you're not going to take any orders, I think I’ll just leave.

Service: Takeout Meal Type: Lunch Price per person: $10–20 read more Service: Takeout Meal Type: Lunch Price per person: $10–20

I am only giving 1 star because of the customer service. Staff member was very friendly. Problem was I ordered a six inch sub. The staff member grabbed th bread... read more I am only giving 1 star because of the customer service. Staff member was very friendly. Problem was I ordered a six inch sub. The staff member grabbed th bread and cut about 1.5 inches off the bread. I said why did you do that? I would have eaten it. The person claimed that they couldn't do that or they could get in trouble. So I then asked, what do you do with the bread just throw it away? The person said no I keep them for my break and they are yummy with honey mustard on them....so I don't say anything but I am thinking....can't give the paying customer the extra bread but I can steal it and eat it on my break? Ohh well my sub was delicious.

I really enjoy it! All the locations are consistently good. It's a fantastic place for sandwiches. read more I really enjoy it! All the locations are consistently good. It's a fantastic place for sandwiches.

Brutally slow service. Only stop in when going on road trips as it is local to my house. Seems as though there is never any customers, however takes at least 15... read more Brutally slow service. Only stop in when going on road trips as it is local to my house. Seems as though there is never any customers, however takes at least 15 minutes to get a sub. Last drive-threw experience, one vehicle ahead of me at the speaker, waited 15 minutes and they had not got order taken yet, I ended up reversing out the drive-threw. Today did an online order to avoid this, got the notification it was ready and when my spouse went in to collect our subs we were told they had not started making them yet. As of writing this, 10 minutes have passed, she still does not have our food and there are no vehicles in the parking lot and none in the drive-threw. Might be time to hire more staff or replace the current ones.