Craft - Falkirk
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The restaurant from Falkirk offers 111 different courses and drinks on the menu for an average price of £6.
The overall experience at this restaurant seems to be marked by slow service and issues with table turnover. Some customers were asked to leave abruptly for the next customers without being given a proper warning, leading to disappointment. However, others were pleasantly surprised by the friendly staff, cleanliness, adherence to COVID regulations, and delicious food. While some glitches in service were noted, the general consensus seems to be positive, despite mixed reviews on food quality and service speed. It appears that there is room for improvement in terms of communication and efficiency to ensure a more consistent dining experience.
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Was Danielle Hunter at Craft a mag?
Use this place regularly but was very disappointed. Food was below average. Booked a 2 hour slot. Was told we only had 1.5 hours ordered a glass of wine which came before our meal. Finished our meal and it were a cocktail. To be told we couldn't have another drink as our plates had left the table? I said we had the table for 1.5 hours and you literally just took our plates. The guy then got cheeky saying don't blame... View all feedback.
What User dislikes about Craft:
The service was slow, and we were informed at 8:30 that we had to leave immediately because the next customers were already here. They mentioned a problem with the system, but only after we requested to finish our drinks first. We were told that we had to leave right away for the next customers. I think we should have been informed about this from the beginning and given a warning, as we thought we had the table for... View all feedback.
The service at this restaurant was disappointingly slow. We waited for at least 20-25 minutes before we had to get up and request someone to come take our order, despite being told that it was table service only. The service was subpar, especially considering that the restaurant was not busy at the time.
The service at this restaurant is excessively slow; it took 35 minutes for us to receive our first drink.
The service was slow, and we were informed at 8:30 that we had to leave immediately because the next customers were already here. They mentioned a problem with the system, but only after we requested to finish our drinks first. We were told that we had to leave right away for the next customers. I think we should have been informed about this from the beginning and given a warning, as we thought we had the table for 2 hours as stated on the OpenTable app. The next customers should have been told that we could have an extra 10 minutes to finish our drinks, instead of being told that we had to leave immediately.
Lovely place, staff were were very good but the food wasn't the best, probably just picked the wrong thing, not the best fajitas I've had too much peppers not very much chicken
Terrible. Booked a table at 1900hrs and was left standing for about 25 minutes waiting for it and then spoken to by the manager in a patronising and condescending manner. No jolly, no gin
Full Menu
Chicken
Soft Drinks
£1Entrées
£4Side Dishes
Non Alcoholic Drinks
More information
QR-code link to the menu
This restaurant offers
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