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Contribute Feedback What User likes about Krispy Kreme:
I was beaten by her generosity! They calculated each of my children 6 sorted donuts for good grades (so well some did not even get home), and even calculated me a fabulous white mocha latte for a good parent. I'm definitely back! View all feedback.
What Justin Simms doesn't like about Krispy Kreme:
They say the hot light is on. No hot donuts. Sometimes the physical hot light on the store. No hot donuts. Call and ask, they say when it'll be on. Call back then, no hot donuts. They had hot donuts once and gave me a cold dozen. I wouldn't recommend trying this hard; find a good independent shop near you. In Edwardsville I recommend the Donut Palace. In Maryville, try Little Taste of Heaven. Heck, Red Robin has good... View all feedback.
I gave a one because zero isn 't an option. Chaos ensued when I went to pick up my order. It was a pick up order but they had the door locked with a mile long drive thru. So my order just sat getting old while I had to wait and wait to get through the drive thru line, all because they completed the order which made it so I couldn 't just cancel it and leave. They didn 't even apologize when I finally made it to the window. Horrible experience. I won 't be back, at least not for some years
Every Friday is a treat for my granddaughter. I pick her up from school and she always has to go by Krispy Kreme to get her chocolate sprinkle donut and a cup of glazed holes. She loves them!
If you want to want to waste your time, go to this location. I waited in line for over 20 minutes before getting to the speaker. Once at the speaker, I waited another 5 before saying hello since no one had said anything, only to be rudely told wait a minute . Which was not only said rudely, should have been unnecessary since there was only one car ahead of me in line at this point and they had already paid. When she finally got back on and told me to order (again, quite rudely) I was told that what I was there to order- the pumpkin spice lover dozen- is something they were not selling, even though it was being advertised on their windows and menu board in drive through. Anytime I have been to this location, the service has always been subpar, but I 've continued to go since they are the only close location. Guess its time to give up on them completely.
I usually love Krispy Kreme but lately it's been terrible. One time I ordered lemon filled and got home and none had filling. I let it go. Today, May 21 I bought a dozen glaze and they look old. Come on Krispy Kreme, please get it right! Not okay
I was floored by their generosity! They comped each of my kids 6 assorted donuts for good grades (so good some didn't even make it home), and even comped me a fabulous white mocha latte for being a good parent. I'll definitely be back!
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