Fazoli's - Fairview Heights

This place is great!!! They got my order mix up with someone else’s and I had to drive 20 mins back home to discover I had another order. When I return the food... read more This place is great!!! They got my order mix up with someone else’s and I had to drive 20 mins back home to discover I had another order. When I return the food, With no Hesitation’s they replaced my entire order and gave a little more for the Inconvenience. This is a great example of a great business that cares about their customer. I will return. They made me happy .

They have really good food at reasonable prices. If you like Olive Garden bread sticks Fazoli's are even better. I'm sure they won't disappoint. read more They have really good food at reasonable prices. If you like Olive Garden bread sticks Fazoli's are even better. I'm sure they won't disappoint.

Just the idea of an Italian-style fast food restaurant has a certain je ne sais quoi that would appeal to most, if not all, food lovers and pasta enthusiasts, m... read more Just the idea of an Italian-style fast food restaurant has a certain je ne sais quoi that would appeal to most, if not all, food lovers and pasta enthusiasts, myself included. I was thoroughly impressed by the vast amount of meals to choose from and the amazingly low prices. My order of tortellini alfredo topped with chicken and broccoli, two delicious garlic breadsticks, a slice of cheese pizza, a medium Coke and a big chocolate-chunk cookie for dessert came to a grand total of $12.25 at the window. The portions were a lot larger than I expected so, naturally, I ate until I could barely move and saved the rest for later. I would say that my favorite parts of the meal were the pizza and breadsticks. The breadsticks were phenomenal. They were perfectly coated in garlic and butter and were basically free. However, the pasta was a bit of a disappointment. The noodles tasted strange and the sauce was bland, but overall it was still a decent dish. The food did not leave me feeling queasy or bloated like other fast food restaurants such as McDonald’s and Taco Bell. I would definitely recommend this restaurant to a family on the go. The drive-through is fast and the prices are relatively low. The food, though on the cheaper side, seemed like a healthier alternative to other fast food restaurants and burger joints in the area. I’d give it 4/5 stars mang.

I ordered the pasta Alfredo and was quite disappointed to discover that it had been microwaved, leading to a gooey and lumpy consistency. I didn't want to make... read more I ordered the pasta Alfredo and was quite disappointed to discover that it had been microwaved, leading to a gooey and lumpy consistency. I didn't want to make a fuss for a refund at the time, but looking back, I wish I had. On a positive note, the breadsticks were fresh and delicious.

Our visits to the restaurant are generally enjoyable, but this time it fell short of our expectations. Although the staff was limited, those who were present we... read more Our visits to the restaurant are generally enjoyable, but this time it fell short of our expectations. Although the staff was limited, those who were present were friendly and professional. Unfortunately, our experience was tainted by a few rude customers. I want to commend the staff for managing the situation admirably. It was disappointing to see the disrespectful behavior of a family towards their elder.