Bojangles - Fairburn

The staff was very friendly and quick to order. I went to the store to order and we dived. The 20-part family meal is a lot and the chicken is so juicy, even the breast pieces!

The Bo's Chicken Sandwich Cajun snapped on a road and never had Bojangles before. The best chicken sandwich I've had for a long time.

New building. Clean. Plenty of parking. Off main road of Senioa. Next door to Taco Bell. Food is okay. Customer service need work. I rated a one because for delivery services pickup time is slow 90% of the time. I waited 10 minutes for an order that I never got. The car in front of me got their food. Three cars behind me got their food. I called and asked did they forget about me and a worker answered and said that there was only one person working and that she had just arrived and asked me to wait an additional 5 minutes could be longer or shorter wait . Poor customer service.

My drive-thru order was wrong. It was someone else 's order and didn 't match my ticket number. When I pointed it out to the staff they offered to correct it. Their correction was also not what I ordered. There were 3 receipts in the correction and none of them matched the food I was given as my order.

It was actually not a great experience, but I could tell they were clearly understaffed. They were out of what we initially wanted, there was only one other car in the drive thru and both of us had to pull forward. We waited about 10 minutes. But you work with what you got. The staff was very friendly, the food was hot, and the order was correct. Next time please include napkins.