Jimmy John's - Export

American, North American, Delivery Services

Jimmy John's

Jimmy John's
3.4 / 5 (54 reviews)

Description

Jimmy John’s offers consistently fresh ingredients, speedy service, and a variety of flavorful options, including vegetarian choices with standout avocado spread. Many customers appreciate the friendly, efficient staff and the restaurant's commitment to cleanliness. Their rewards program and efforts to reduce food waste enhance the experience. However, some patrons have noted issues with inconsistent order accuracy, tough buns, and unclear or varying hours of operation. While sandwiches like the Italian Night Club and Vito receive high praise, occasional lapses in sandwich quality and customer service suggest room for improvement. Overall, Jimmy John’s remains a popular fast-casual spot with loyal fans.

Last update: 25.06.2026 from: Beth

Feedback

★ 3.4 / 5 from 54 reviews
beth-mccormick-2
08.09.2024

As a first-time visitor, I appreciated the friendliness of the staff, which is why I awarded the restaurant 3 stars. However, my experience with Sandwich #15 left much to be desired. The tuna salad was bland, and the cucumber and tomato were so thinly sliced that they fell off the bread with the slightest touch. The bread itself didn't stand out in any way. The cheese was the only element that had a bit of flavor, but it wasn't enough to make the sandwich enjoyable. Overall, I didn't think it was worth the $8+ price; I wouldn't even spend $2 on it. I’d rate the sandwich one star.

jillian-olszewski
08.09.2024

There are no posted hours on the door that we could find. Every time we go, the staff gives us a different closing time. Online it says they close at 8 PM, but today an employee told us they close at 5 PM. They really need to update their hours so people won't waste their time driving there only to find it closed.

patrick-shuler-teach
08.09.2024

This is by far the slowest Jimmy John's I've ever visited. They are frequently understaffed, and delivery is almost never an option. The most frustrating part is their complete lack of apology for the poor service. I recommend avoiding this location!

miles-kreider-1
08.09.2024

At Jimmy John's, the staff provided excellent service, but the menu’s lunch meat sandwiches fell short, with bread that was chewy, stale, and overcooked. The sandwiches definitely need improvement.

s-stowers
08.09.2024

I visited Jimmy John's to try their giant Italian sandwich but was quite disappointed. Despite the name, the sandwich had very little meat and barely any lettuce or tomato, especially considering I paid over $20 plus a tip. From now on, I’ll be sticking with Jersey Mike’s down the street. If I hadn’t been so tired, I would have returned it. This small sandwich left me really frustrated. The Murrysville location has definitely lost my business.

FAQ

The joint offers the opportunity to watch sports on a TV / screen.

The restaurant is accessible and can therefore also be used with a wheelchair or physiological limitations.

The place also takes various credit cards.

More information

Suggested nearby restaurants.