Panera Bread - Everett

The service was quick and friendly. The bacon avocado melt was delicious, and I appreciated having fruit as a side option. read more The service was quick and friendly. The bacon avocado melt was delicious, and I appreciated having fruit as a side option.

I encountered a disappointing experience at this restaurant due to the staff's unwillingness to serve me. I arrived at 8:40 PM, with the establishment closing a... read more I encountered a disappointing experience at this restaurant due to the staff's unwillingness to serve me. I arrived at 8:40 PM, with the establishment closing at 9 PM, yet they refused to prepare a smoothie for me. It seemed that they had already put away their blenders early, which made it clear that, despite their posted hours, their service depends on what you request. It feels like customer service is not a priority for them. To make matters worse, I had only ordered a smoothie, which seemed to be too much for them to accommodate.

The staff is usually great, but I had a negative experience when I informed the manager that the bathroom was out of toilet paper. She snapped at me for some re... read more The staff is usually great, but I had a negative experience when I informed the manager that the bathroom was out of toilet paper. She snapped at me for some reason.

However, I must mention that the service leaves much to be desired. It seems they might be struggling to retain employees, as there was zero service during my v... read more However, I must mention that the service leaves much to be desired. It seems they might be struggling to retain employees, as there was zero service during my visit. I waited for 10 minutes to pick up a to-go order, which was just sitting behind the counter getting cold the whole time.

I ordered a sandwich that had a clump of avocado and bits of bacon piled up in a soggy scoop in the middle, and the crust was way too hard to eat. I also got a... read more I ordered a sandwich that had a clump of avocado and bits of bacon piled up in a soggy scoop in the middle, and the crust was way too hard to eat. I also got a chocolate chip bagel, which was not only hard but excessively stale and nearly impossible to eat!