Franklin St. Pizza Factory And The Sterling Room - Feedback

What Debra Fehrenbacher likes about Franklin St. Pizza Factory And The Sterling Room:
**Meal Type:** Dinner **Price Range per Person:** $10–$20 **Food Rating:** 4/5 **Service Rating:** 5/5 **Atmosphere Rating:** 5/5 I had the pleasure of dining here for dinner, and I was pleasantly surprised by my experience. The food was quite good, earning a solid four out of five stars for its quality and flavor. The service, however, truly stood out — the staff was attentive and friendly, providing excellent service that deserves a five-star rating. The atmosphere of the restaurant was also fantastic, creating a welcoming and enjoyable environment, which I would rate as five stars as well. Overall, it’s a great place to enjoy a meal without breaking the bank!.

What Stephen Gillane doesn't like about Franklin St. Pizza Factory And The Sterling Room:
However, my experience in 2023 was quite disappointing. I'm not sure if it was just an off night for them or if there's an ongoing issue. We ordered one of their signature pizzas and requested to add pepperoni. When I went to pick it up, I was surprised to find the pepperoni in a small plastic container, completely separated from the pizza. I learned that the chef doesn't modify his signature pizzas, but this was nev... View all feedback.