Chipotle Mexican Grill - Evanston
Chipotle Mexican Grill
Description
Chipotle serves up flavorful dishes, with fans raving about their burrito bowls, diverse toppings, and crispy chips. However, this particular location has drawn significant criticism for food quality and cleanliness, with multiple patrons reporting poorly constructed burritos and issues with sanitation. Service inconsistencies abound, from underwhelming portion sizes to difficulties with app orders, often mismanaged due to DoorDash complications. While some enjoy exceptional meals and commend the staff, the overwhelming concerns regarding hygiene and customer service indicate that this location may require intervention to restore its reputation and customer confidence. Overall, diners are torn between love for the brand and disappointment in execution.
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While many people might opt for chicken, carnitas, or even the plant-based chorizo, my personal favorite is the steak. You can never really go wrong with it. All their rice options are also fantastic, not to mention their various toppings and condiments. I know a lot of folks like to order their chips. I usually skip them, but when I do indulge, I never regret it. They are crispy and light, with just the right texture—smooth enough that they don't hurt your mouth and nicely seasoned too. The only reason I’m giving them a 4 out of 5 is because, as many of us know, I often experience rapid bowel movements after eating there, resulting in some quality time spent in the bathroom. But with a little Pepto and ginger ale, I’m usually back to normal in no time. Overall, I really enjoy Chipotle!
I nearly visit Chipotle 3-4 times a week. I really enjoy their chicken and beef burritos, but their salad is also fresh and delicious.
I’m giving this place 5 stars because the staff is fantastic, and I absolutely adore Chipotle. However, the main reason I'm writing this review is that I desperately want hibiscus lemonade, and they never seem to have it—like, ever. I crave Chipotle's hibiscus lemonade every single day, and it’s so disappointing that I've tried both the Evanston location and the one on Sheridan in Rogers Park, yet it's always out of stock. I understand that it might sell out quickly, but can’t they just make more? At this point, all I want is some hibiscus lemonade, and I’m not sure what else to do. Chipotle, if you're reading this, please restock the hibiscus lemonade. PLEASE, PLEASE, PLEASE. Thanks—love you!
I absolutely adore Chipotle. The food they serve is so delicious! My go-to order is a Burrito bowl with lettuce, sofritas, extra sautéed vegetables, tomatoes, and corn salsa. It's a simple choice, but it never disappoints.
This place deserves a 0.Arrived to a very small line just to wait and wait because online orders came in first.When my turn arrived, I asked for the chicken protein, and I received a half empty spoon. Asked politely and I was turned down by saying that it was 4oz even though was I got served wasn't even half of that.Now comes the turn of the other condiments and I ask for corn and I'm told there is no more...okay ...I'm about to pay, 4 seconds after the last fast and they just put new corn, so I ask politely again. I get turned down, my bowl is closed so I can't. Had to suggest a side cup and who seemed the manager forced this person to serve me.Overall a very bad experience. Seems like the people at this location don't want to work and do it with a very bad attitude.I'm not coming back again to this location
