Sweet Basil Express - Eugene

Don't like leaving bad reviews but this one feels deserved as I have had consistent issues with Sweet Basil Express unfortunately and hope this feedback is acte... read more Don't like leaving bad reviews but this one feels deserved as I have had consistent issues with Sweet Basil Express unfortunately and hope this feedback is acted upon. bad pad se ew? Had it from here before and it was fine but ordered recently and it was AWFUL. pad se ew is my favorite food feel like its pretty hard to get wrong. far too much pepper and the flavor was just very very off. paid over 20$ for it to be delivered and didn't even eat it. Delivery packaging should be changed as when my food arrives its a soggy gross brick in the container. There was no wait the food was picked up immediately and dropped off within 20 minutes. If you cant handle offering delivery then don't offer it. When I pick up from here as a delivery driver during peak hours there's always a wait and like one or maybe two people working clearly understaffed. Meal type: Lunch Price per person: $10–20 Food: 1 Service: 1 Atmosphere: 2

This was my go-to spot for Thai food during college. Recently ate there. They're still good, cheap, and fast. Service: Takeaway Meal type: Dinner Price per pers... read more This was my go-to spot for Thai food during college. Recently ate there. They're still good, cheap, and fast. Service: Takeaway Meal type: Dinner Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 3 Vegetarian offerings: Large vegetarian selection

The food is always immaculate (best pad kee Mao I have ever had), but the service is... not the highest quality. The staff is always polite when I am in the sto... read more The food is always immaculate (best pad kee Mao I have ever had), but the service is... not the highest quality. The staff is always polite when I am in the store, but trying to call in an order is always a nightmare. Always. At least half the time theydon't answer the phone at all/answer and immediately hang up. And when they do answer, it is very difficult to hear them. I keepgoing back, because it's my favorite Thai place in town, and the guys that work there seem like cool dudes, but I think they arebadly overworked and overwhelmed.

Went there once and had a satisfying experience. Food: 5 Service: 5 Atmosphere: 4 read more Went there once and had a satisfying experience. Food: 5 Service: 5 Atmosphere: 4

I’m really sorry to say that I was quite disappointed. I ordered spring rolls and pad thai, and both had an unexpected fish flavor that I didn’t enjoy. Addition... read more I’m really sorry to say that I was quite disappointed. I ordered spring rolls and pad thai, and both had an unexpected fish flavor that I didn’t enjoy. Additionally, the pad thai had a strong lime taste that overwhelmed any other flavors, leaving me feeling let down enough that I didn't end up eating it. It was especially disappointing considering the many good reviews; I expected better. Perhaps it was just a one-time occurrence.