Subway - Eugene

Excellent customer service! The food is typical of Subway. For vegetarian options, you can choose the Veggie Delight sub, with or without cheese. read more Excellent customer service! The food is typical of Subway. For vegetarian options, you can choose the Veggie Delight sub, with or without cheese.

I was served by a remarkable woman behind the counter who worked with the professionalism of a seasoned expert. Her strong work ethic should serve as a benchmar... read more I was served by a remarkable woman behind the counter who worked with the professionalism of a seasoned expert. Her strong work ethic should serve as a benchmark for this franchise. She was friendly, gracious, and full of energy, making my sandwich just like the classic Italian delis in Jersey. Plus, she had a great smile to boot. Not only was she quick and efficient, but her outstanding service made Subway feel like a top-tier dining option. If they invested a bit more in their staff—hiring enthusiastic and competent individuals and compensating them fairly—Subway could really elevate itself in the market. It's essential to remember that in this industry, the people who serve the public play a crucial role in determining success. And while they’re at it, this fantastic woman definitely deserves a raise and a holiday bonus for her hard work!

They claim to close at 1:00, but they actually stop serving at 12:30. read more They claim to close at 1:00, but they actually stop serving at 12:30.

Staff is always friendly despite always being understaffed. Had a bad food experience (not the staffs fault). Left feedback on the website, never heard from the... read more Staff is always friendly despite always being understaffed. Had a bad food experience (not the staffs fault). Left feedback on the website, never heard from the manager. Called a store to share concerns with the manager and they couldn't be bothered to call me back. There are Jimmy John's and Jersey Mike's nearby, would advise everyone to go there instead. Better food and better management. Food: 1 Service: 1 Atmosphere: 1

Food was fine but the service was TERRIBLE! The two employees were talking about Scooby-Doo and laughing while I 'm waiting around to get my order started. The... read more Food was fine but the service was TERRIBLE! The two employees were talking about Scooby-Doo and laughing while I 'm waiting around to get my order started. The guy making my sandwich had to ask multiple questions twice like if I wanted peppers and onions and if I wanted it toasted. I had already answered these questions and yet he had to ask again? The worst part was the end. At cashout I used a coupon and gift card and he had the audacity to ask me do you want the remaining four dollars? Are you serious? I 'm using a coupon and gift card, four dollars isn 't insignificant to me. I have never had someone flat out ask for a tip like that and was what made me do this review. Extremely disappointing service and I enjoy going to the various subways in town. This was the worst experience I have had at one. Never going here again. Food: 3 Service: 1 Atmosphere: 1