Silver Tree Cafe' - ERINA

I met some friend there for lunch We all had something different but what is a burger without a few hot chips To expensive for what is was read more I met some friend there for lunch We all had something different but what is a burger without a few hot chips To expensive for what is was

The chai tea on almond was not hot and no serviette available to wipe up the honey I spilt. a bonus. The staff were friendly helpful but very limited choice of... read more The chai tea on almond was not hot and no serviette available to wipe up the honey I spilt. a bonus. The staff were friendly helpful but very limited choice of healthy food.

Friendly service extensive menu reasonably priced food tasty and comfy surrounds great for a quick coffee pick me up read more Friendly service extensive menu reasonably priced food tasty and comfy surrounds great for a quick coffee pick me up

My daughter and I enjoyed morning tea at the Silver Tree Cafe. It was lovely! Our teas were expertly brewed. I had a blueberry muffin that was loaded with blueb... read more My daughter and I enjoyed morning tea at the Silver Tree Cafe. It was lovely! Our teas were expertly brewed. I had a blueberry muffin that was loaded with blueberries! My daughter enjoyed the scones, although they were small, they were delicious and came with plenty of jam and cream.

Three people then turned and talked about us in a disrespectful manner. I approached them for a refund, but was told that they were re-making the meal and would... read more Three people then turned and talked about us in a disrespectful manner. I approached them for a refund, but was told that they were re-making the meal and would not provide a refund, which I did not even request. When I attempted to film the interaction with the unfriendly cook who came over to intimidate us, he tried to physically take my phone from me. The situation could have been easily resolved with better customer service, rather than resorting to intimidation and illegal activities by the employees and managers of this cafe. While the other food and drinks were enjoyable, their unprofessional reaction to a simple meal return was unacceptable.