Reviews

Overall Total Score
3.5 out of 5
Very good | 136 reviews

What User doesn't like about Tim Hortons:
Went to the store 11/14 at around 515, asked politely if there were donuts that were ready, because 99% of the time they aren’t “ready yet” and I visit this location early nearly daily at this time, very rude employee replied sarcastically and smug. I proceeded to leave.1. It wouldn’t hurt to be polite2. if your donuts were ready consistently, I wouldn’t have to ask3. your menu is intentionally blank and showing you’... View all feedback. What User likes about Tim Hortons:
Great coffee and good customer service. If you are in a hurry, use the drive thru though. They wait on about one customer in the store to 6 or 7 cars I. The drive thru. An employee from another store said the drive thru is timed and the store is graded on that time, so the seating area gets less attention. View all feedback.

Reviews from various websites

Menu
3.2 ★ from 14 reviews

Love Tim Hortons coffee and donuts! I always stop here when I am in Erie, PA.

This tim Hortons is horrendous. Consistent wrong orders, whether it's coffee or it's food. And the customer service is meh at best. Horrible Tim Hortons. So bad...

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The older lady at the drive threw is always do sweet and pleasant.

I swear they never have any donuts that you want, and they have sold me hot water with whip cream like 4 different times

The hours for the dining room can be a bit confusing at times, as it often seems that only the drive-thru is open. However, I must say the food is absolutely fa...

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Sirved
4.1 ★ from 5 reviews
Jen
06.08.2023 - 04:38

We went to grab some donut holes and Icecaps, but our experience was quite disappointing. There were several staff members inside, yet none of them acknowledged...

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Michael
06.08.2023 - 04:38

The speed of service can be a bit inconsistent, but overall, the service is quite good. The quality of the food is always reliable and delicious.

Faith
06.08.2023 - 04:38

There are quite a few inconsistencies, and they tend to run out of menu items early in the day. However, the location is convenient, and the staff is friendly....

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Selina
06.08.2023 - 04:38

I'm not the one to give bad reviews but honestly look ... Come on now this is unacceptable I'm sure the employees themselves won't eat this if this happen to th...

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Jason
06.08.2023 - 04:38

There were fruit fly's on the donuts. Told 2 employees about it. They said yea we know. We have a problem with them. They just kept on reaching in and filling o...

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Restaurantji
3.6 ★ from 117 reviews

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