Wing Shack Co - Epping Forest

I am disappointed to say that the chicken was undercooked during my recent visit to this restaurant. I used to be a regular customer, but after this experience, I will not be returning. When I brought up this issue with the staff, they did not see any problem with the presence of blood in the chicken. This has left me with significant concerns about the overall food safety at this establishment.

I had a bad experience with the two female staff members at this restaurant. Their attitudes were vindictive and vile. During a visit with my family of four, they were constantly giggling at us. After I sent an email complaining about my experience, one of the staff members decided to ban me from the restaurant. I am surprised that they are still employed there.

Been going here for 4 years this was our 1st visit since the pandemic. Seems to be lots taken off the menu, no milkshakes or desserts anymore. Service not great, couldn’t be bothered to explain the 2-4-1 was only on one item, seemed to be more interested in chatting to her mates, if we come to Loughton again would probably go to Caribbean cafe down the road, better atmosphere tbh more pleasant, sorry

Spent £21 for a meal and 15 minutes wait, the chicken burger was so burnt ot crumbled of the meat. The meat was very hard and dry as it was very burnt. Very annoyed tried calling them but they didn’t pick up.

Just popped in on way past , our daughters 6th birthday. Literally THE BEST wings, chips , brownies for kids , beer for dad ! Staff went above and beyond . Really recommend! Great great local restaurant. Will be back