Dunkin' - Epping
Dunkin'
Description
Dunkin’ offers a delightful array of treats, from perfectly crispy hash browns to flavorful strawberry refreshers, enchanting many patrons. Their doughnuts and hot chocolate are also fan favorites, earning the spot a loyal following. However, some customers have encountered significant service issues, including cold food, unresponsive staff, and inconsistency in drink quality. Reports of coffee grinds in beverages and a lack of attention to customer experience detract from the overall enjoyment. While some embrace this Dunkin’ for its tasty offerings, others leave with dissatisfaction, highlighting the need for improved service to match their quality food.
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Feedback
I've been a coffee drinker for a long time and I noticed that Dunkin' donuts is watering down their coffee which doesn't taste as good as it used to
COFFEE GRINDS IN MY COFFEE. VERY SLOW. ASST MGR WAS THE AGE OF MY DAUGHTER. THEY DIDNT APOLOGIZE OR ADDRESS THE ISSUE..JUST KEEP SERVING IT TO PEOPLE BEHIND US. If I could give it no stars I would.
I was the only customer in line and ordered a bagel, requesting it to be well done with extra cream cheese. Unfortunately, I received a cold bagel that was not toasted at all and had just about a tablespoon of cream cheese on it. I was very disappointed!
I received completely inadequate service. At the counter, I was told that they were only serving customers through the drive-thru or kiosks. When my coffees were finally delivered, the person who brought them had a very unfriendly attitude.
My strawberry refresher was made with the perfect amount of flavoring. Hash browns were PERFECTLY crispy which never happens in my hometown A friend got the bagel bites which were warm on the inside and actually looked appealing! Which also never happens This quick DD stop just became my favorite dunkins!
More information
QR-Code for the menu

