Why Cook? - Emeryville

Great food! The salsa is absolutely amazing. Food: 5 Service: 5 Atmosphere: 4 read more Great food! The salsa is absolutely amazing. Food: 5 Service: 5 Atmosphere: 4

I always come here for their good, hearty salads and wide variety of options for all kinds of tasty meals! Food: 4 Service: 4 Atmosphere: 4 Service: Takeaway Me... read more I always come here for their good, hearty salads and wide variety of options for all kinds of tasty meals! Food: 4 Service: 4 Atmosphere: 4 Service: Takeaway Meal type: Lunch Price per person: $10–20 Recommendation for vegetarians: Somewhat recommend Vegetarian offerings: Vegetarian menu or section

I placed an online order and waited for my food at the estimated time. Only to find out my food wasn’t ready which was okay I didn’t mind waiting. However Gusta... read more I placed an online order and waited for my food at the estimated time. Only to find out my food wasn’t ready which was okay I didn’t mind waiting. However Gustavo was really rude. He told me his card machine was down and it is only cash. I attempted to explain I placed an online order and it should be ready. He cut me off and said no. I was shocked and check my email found my receipt. At this moment I noticed i did place it to the wrong location. I apologize and asked if there is any way he can make it since they are apart of the same company. He said no. I asked how can I start the refund or and he said he wouldn’t help. I need to call a number, I asked the number for who and what is the number. He grow short and said call your bank. He was really unhelpful and short. Overall a poor customer service experience. I was able to find the number for the Alameda location and had someone hang up on as soon as they picked up. I called again I spoke to Ruby who told me she could help with a refund but her tone was very short and disrespectful. I end up calling my bank and in the process of disputing this charge. I understand my fault in placing the wrong location but that shouldnt warrant rude customer service. Service: 1 Meal type: Breakfast Price per person: $1–10 Recommended dishes: Veggie Burrito

The food is great but it's a hit or miss with the efficiency of the service. Calling ahead doesn't always give you a head start, and this morning I called, was... read more The food is great but it's a hit or miss with the efficiency of the service. Calling ahead doesn't always give you a head start, and this morning I called, was told 10 minutes, arrived 15 minutes later, and it then took them another couple of minutes toactually start making my food. I'll also mention that I was the only person in the place. So, A+ for food taste, C- for timelyservice.

Don't get the beef gyro wrap. Poor meat. Wrong bread. Veg. All over the place. Tzatziki was weak. Busy and a bit rude. Convenient. I'll try something else next... read more Don't get the beef gyro wrap. Poor meat. Wrong bread. Veg. All over the place. Tzatziki was weak. Busy and a bit rude. Convenient. I'll try something else next time.