Reviews

Overall Total Score
3.6 out of 5
Very good | 19 reviews

What Tae Love likes about Auntie Anne's:
Thank you for the wonderful service, Kyla! You really went above and beyond, and it was truly appreciated. All the staff at this location are incredibly helpful and friendly. I've been going through a tough time lately, and meeting such kind people here has reminded me that everything will be okay. Thank you so much! View all feedback. What Samantha Linder doesn't like about Auntie Anne's:
I really enjoy the pretzels here, but the customer service is incredibly disappointing! I haven't returned because I can never seem to get assistance from the younger employees. If they’re not facing me, they won’t even acknowledge my presence with a simple “one moment” or anything. I attempted to call for help after being ignored, but when I walked over, I still didn’t receive any assistance. They ask for tips when... View all feedback.

Reviews from various websites

Sirved
3.6 ★ from 19 reviews
Angel
22.01.2024 - 01:22

I?m so shocked this place hasn?t had new workers, I go here a lot in hopes things get better and the pretzels are always so burnt they?re like a brick for all t...

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Wyatt
22.01.2024 - 01:22

I came in to get a bucket of the mini pretzel dogs and instead of a customer friendly talk. The person said ?That would take me an hour? didn?t give me an alter...

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Amy
22.01.2024 - 01:22

My son and I visited the pretzel shop located inside the Walmart in Elyria around 3:00 PM. Unfortunately, no one greeted us, and both employees seemed preoccupi...

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Samantha
22.01.2024 - 01:22

I really enjoy the pretzels here, but the customer service is incredibly disappointing! I haven't returned because I can never seem to get assistance from the y...

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Tae
22.01.2024 - 01:22

Thank you for the wonderful service, Kyla! You really went above and beyond, and it was truly appreciated. All the staff at this location are incredibly helpful...

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