Kisuki - Elx
Kisuki
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Great food, good service , bad toilets but overall good we ordered it 3 times during our time in Elche was very good food the local was good as well but they could start to clean their toilets a bit more often
We visited here yesterday for lunch. Our last visit is best forgotten...a disaster! We was all pleasantly surprised. New staff, smart black uniforms, and showed some sort of control throughout the busy time. The weak link comes from communication between the waiters and the kitchen staff. This is why the mealtime ‘stutters’. The waiters are ordering, and the kitchen produces it. The waiters run around after new customers, and the food stands and goes cold in the kitchen. This area definitely needs monitoring. Apart from that hiccup, the meal went fairly well. If the tables were numbered, the orders go in, under the table number, the kitchen staff could complete the order and let the waiter know. It just needs tuning. We will visit again, as the venue is fantastic....it’s just the staff communicating better will make it complete.
Have visited this restaurant many times and have to say what a great pity to see such a lovely restaurant fall apart. The food is still good but the service is abysmal. The staff need decent uniforms and a lot of training in customer care. One starter was forgotten and took twenty minutes to arrive at the same time as the mains. Staff are quite morose and scruffy, the guy who was at the front of house seems to have left, they need him back pronto. Sad to say we won't be visiting again. Gave two stars for the decor, none for service.
Thoroughly recommend this restaurant, we visited as a family and had a set menu, the food was delicious, the setting beautiful and the service fantastic! Childrens meals are available but we chose the Japanese fusion to introduce our family to different food. We will be back soon!
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