La Piola - Elsene
La Piola
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Second time in this restaurant and fully satisfied with food and service. I ordered ravioli with spinach and it was served fast with big portion of parmesan (what I like very much). As a desserts I took tiramisu and that so light taste. Service was fast and nice. Recommended for visit.
Unfortunately, our experience at this restaurant was deeply disappointing. We stayed for two hours and all we received was a single salad — which arrived 45 minutes after we placed our order. Multiple tables, including ours, complained about the excessive delay, only to be met with an unapologetic response from the manager who simply told us that if we weren’t happy, we were free to leave — after waiting for two full hours. I understand that any restaurant can have a bad night. Delays happen. But the way the situation was handled was completely unacceptable. A sincere apology, some effort to make things right, or even basic courtesy would have gone a long way. Instead, we were met with indifference and poor management. I truly hope they take this feedback seriously, because with better leadership and customer care, this could be a much more positive dining experience.
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