Reviews

Overall Total Score
4.3 out of 5
Impressive | 391 reviews

What lucy s doesn't like about Ume:
An hour delivery time is long. I called when the delivery hadn’t arrived after 1 hour and 20 minutes. I was told an hour delivery actually meant give us 15 minutes extra. Food was ok not great, quite bland. Really disappointed we’ve had great food in the past but tonight did not deliver. View all feedback. What User likes about Ume:
Always enjoy the food from here particularly the sweet and sour chicken balls in batter and the crispy beef. I always collect rather than ask for delivery which I prefer so I get the food quicker. View all feedback.

Reviews from various websites

Gastroranking-it
3.4 ★ from 50 reviews
benmM574FX
03.10.2024 - 12:54

The food has always been good and the takeaways are generous, but portions when you eat in are a little on the small side, and I'm not exactly greedy. Neverthel...

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JohnSnel
03.10.2024 - 12:54

For a local Chinese Asian restaurant, I have nothing but praise for both the service and the quality of food they serve. I was especially impressed with the fac...

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RoyalNavy1964
03.10.2024 - 12:54

Having visited here in the past, the most recent visit will most certainly be our last!

Jamesturner241
03.10.2024 - 12:54

I live in claygate and have used this restaurant both a takeaway and for dining in. I have had some ok experiences, but most have been boarder lining on the 'ju...

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365drills
03.10.2024 - 12:54

As a reviewer with nearly 200 reviews under my belt you can tell instantly I eat out a lot and in MANY places. So the shocker is that this restaurant was so bad...

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Tripadvisor
4.0 ★ from 78 reviews

Our regular 'go to ' Chinese was shut for summer holidays and so had to make a last minute alternative for a takeaway. Very convenient as a 3 minute drive away...

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Always enjoy the food from here particularly the sweet and sour chicken balls in batter and the crispy beef. I always collect rather than ask for delivery which...

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lucy
29.10.2023 - 17:25

An hour delivery time is long. I called when the delivery hadn’t arrived after 1 hour and 20 minutes. I was told an hour delivery actually meant give us 15 minu...

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We ordered a delivery on New Year's Eve which was perfect. Delivery was spot on time and the food was great as always. Great service.

MAECobham
29.10.2023 - 17:25

We just moved to Claygate and thought we would try this local business. We regularly eat Chinese food and have it at least once most weeks, but this was the wor...

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Google
4.3 ★ from 42 reviews
Lee
15.12.2023 - 05:31

I just had a meal at Ume restaurant and it was disappointing. The chicken balls were all dough and the seaweed was soggy. The chips were limp and not good. It c...

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Wimble
15.12.2023 - 05:31

It was nice. Will go again Service: Take out Meal type: Dinner Price per person: £10–20

William
15.12.2023 - 05:31

Absolutely blown away by the quality of the food! the food was fantastic the service was great too! would recomend this place too anyone! Service: Dine in Meal...

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Bernadette
15.12.2023 - 05:31

It is quite challenging to provide a positive review, as our visit coincided with the last night of Tier 3 before transitioning into Tier 4 restrictions. Howeve...

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Matt
15.12.2023 - 05:31

This Chinese restaurant is probably the best in the Surbiton Claygate area. The food is always fresh, ordering over the phone is simple, and the staff are frien...

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Heyrestaurants
5.0 ★ from 1 reviews

The food was absolutely delicious, thoroughly enjoyed it.

Gastroranking-uk
4.2 ★ from 110 reviews
Restaurantguru
4.1 ★ from 110 reviews

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