Starbucks - Elmbridge

Pretty dull Starbucks attached to Sainsbury’s supermarket, has seating outside but don’t expect to get a seat as it’s usually occupied by Sainsbury’s staff on their breaks smoking and drinking non-Starbucks refreshments.

I highly enjoy the Starbucks however this particular cafe does not reach its regular standards. They are often out of drinks or get my order wrong. However the staff are overly friendly its just a pity its not as good as some of its sister stores.

The staff at this restaurant are too busy on their phones to provide service, leading to rude and lazy behavior. The place is dirty and unkempt, making for a depressing coffee stop that falls far below the standards I would expect.

The espresso is bitter, which is a bad sign. The seating area is very messy, with tables full of dirty plates and cups left by previous customers. The staff does not pay attention to keeping the seating area clean. Tables and floors are also dirty.

Nothing special about this American chain. 4 members of staff not busy service unfriendly and not that quick. I usually goto Nero’s- sorry for being disloyal Nero’s it won’t happen again. No apology for serving me a Luke warm coffee- highly disappointing