Starbucks Coffee - Elkridge

Kim the Barista is truly exceptional at crafting my favorite beverages! When compared to other local Starbucks baristas, she stands out as one of a kind. Not only does she make an incredible Caramel Macchiato, but she is also incredibly friendly and has excellent customer service skills! I highly recommend trying some of her amazing coffee creations. Just a heads up: after experiencing Kim's drinks, if you venture out to another Starbucks, you might find yourself disappointed because nothing else will compare! I can guarantee that! Thanks again, Kim, for showing me "how to..."!

My wife, today the 21st of August had a horrible experience around 8:30am with an employee. She was waiting at the register for sometime while the employee saw her and continued to ignore her. Finally, he acknowledged her and began taking her order. After ordering 2 simple drinks, he asked if she wanted anything else, she said yes, then he rudely rolled his eyes. My wife then saw the egg bites on the fridge while it was open so she said, great I will actually have egg bites. He then lies to her and said they were all out. Shocked at his response, my wife cancelled her order and teared up as she walked away. The overall experience and level of rudeness was appalling. I will never step foot in this location again.

I had a fantastic experience at this Starbucks! I visited on Sunday, December 1, 2019, around 5 PM, and the baristas were incredibly polite and welcoming. Plus, the green tea was delightful! Thank you!

Inflated Prices. I ordered my usual vanilla latte from Starbucks, but I was charged for every extra pump of vanilla and classic syrup. A venti latte ended up costing me $9. I get this drink every day, so I know how much it should cost and what’s included. Paying an additional $4 for one extra pump of flavor is outrageous. It’s frustrating when people who are misinformed work for a company, especially when they’re in a grocery store. If I hadn’t been in a hurry, I would have gone somewhere else. To make matters worse, the cashier had some disrespectful remarks for the next customer. It’s concerning that these are the people interacting with customers. It feels like they are taking advantage of hard-working individuals just because they don’t understand the value of what they're selling.

I never ever give reviews but this has to be the worst Starbucks i have ever been to, i went there a few times and the older male behind the counter is the rudest guy i have probably ever met. He always has an attitude and has a problem with everything. the first few times he was rude i let it slide but i cant deal with him being rude anymore. he either needs to get fired or take the Starbucks there down completely. Worst costumer service of my life and i even work at Starbucks near the Columbia area and the way he treats costumers, i would've got fired immediately