The Ruby - Elko

The restaurant is in the hotel lobby and is an inviting space. We were staying at a nearby hotel and saw this restaurant was close by. We were told to choose a... read more The restaurant is in the hotel lobby and is an inviting space. We were staying at a nearby hotel and saw this restaurant was close by. We were told to choose a table, as it was not busy. After a few minutes, a hostess brought menus and said our server was busy but would be with us shortly. When she came, we asked what the soup du jour was and she said meatball soup, which my wife ordered. I ordered the Cajun pasta, which was supposedly to come with penne pasta, which I like. We also ordered hot tea. The tea came, but with no spoons, no sugar, and no saucer to put our used tea bags on. Also, we were not asked if we’d like some water. I had to ask for all of these, which were provided. Then, we were informed that the meatball soup was in fact steak soup, whatever that is. It was more like bad beef stew. It was greasy, and the veggies were mush. My Cajun pasta came with spaghetti instead of penne pasta. Our server explained that they had run out of penne. How does a restaurant run out of something so basic as penne when it is a key ingredient in a permanent menu item? The dish itself, despite the absence of penne, was not bad. Just a tad spicy but within range. However it was short on the mentioned seasonal veggies, being as it was just green and red peppers, which are pretty much always in season. All in all, sadly just not up to par. There’s potential, but they need to step it up a bit.

Been here three times now. Every time we show up they are always closing early or just closed. Called this morning the lady on the phone said they would be open... read more Been here three times now. Every time we show up they are always closing early or just closed. Called this morning the lady on the phone said they would be open until 9. Showed up at 7 just to be safe and was told that they were closing. I mentioned that I was told they were open until 9 and the lady at the front was very short and said ya well I 'm closing early and only doing to go orders. She then went to the cook and apologized for having to cook our order. Do not recommend

I've tried to come here 3 times for a date night. Each time I've been told they were open till 9 so I've even come early at 630 and was told they were closing a... read more I've tried to come here 3 times for a date night. Each time I've been told they were open till 9 so I've even come early at 630 and was told they were closing and only doing to go orders... they lady's name was Cali and she was very rude about the whole situation . As far as the food though because we did decide to do a to go order, it wasn't bad.

Why isn’t this restaurant packed??? have eaten here 4 times over the last year and each has been well priced and delicious! put a jar of olives in the fridge fo... read more Why isn’t this restaurant packed??? have eaten here 4 times over the last year and each has been well priced and delicious! put a jar of olives in the fridge for my martini and i’d have given you five stars! see you soon Wynn

What a dump. Zero effort from the staff. No water pressure. Dumpy grimy pool area. Gathering place for the staff's late night parties. Dirty stairwells. But nic... read more What a dump. Zero effort from the staff. No water pressure. Dumpy grimy pool area. Gathering place for the staff's late night parties. Dirty stairwells. But nice beds.