Zza Factory - Elgin
Zza Factory
Description
ZZA Factory mixes fast‑casual speed with sit‑down flavors: square Detroit‑style pizzas, Italian beef, burgers, wings and thick milkshakes earn praise for fresh ingredients, generous portions and friendly, efficient service in a recently refreshed dining room with drive‑thru. Highlights include crisp crusts, abundant toppings and standout sandwiches, though consistency can falter—occasional cold burgers, underbaked brownies and uneven pizza cheese/sauce quality have been reported. Overall, a versatile, family‑friendly spot offering good value and memorable shakes.
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Feedback
I decided to visit Zza Factory based on the reviews, but unfortunately, I was quite disappointed. I tried several items from the menu, and the only decent dish was the factory burger—although it arrived cold, not just room temperature. Everything else lacked flavor and felt overpriced for the quality offered.
I highly recommend ZZA Factory—it's a true hidden gem in the area! The staff is exceptional; they are friendly, accommodating, and truly understand how to treat their customers. They work efficiently, which is why so many people keep returning for more. The customer service is outstanding, and the management is excellent. The atmosphere is relaxed and comfortable, making it the perfect place to bring friends and family. It's also an ideal venue for gatherings, birthdays, dates, and other special occasions. ZZA Factory is genuinely unique and will definitely keep you coming back. You must try their hot dogs, burgers, salads, shakes, sundaes, pizzas, sandwiches, gyros, wings, tenders, and more! The restaurant is conveniently located and easily accessible. Great job, everyone! Thank you!
You all have to check this place out! The chicken salad is amazing! I truly love this restaurant! The food is excellent, and the ambiance is delightful. I typically go in the evenings, and I'm fond of the cashier there. I always forget to ask her name, but she’s so kind. The chef is fantastic, and I've never been let down by his dishes. They also serve the best milkshakes I've had since moving to Illinois—thick and perfectly flavored. I’m moving soon, and I’m really going to miss this place!
I ordered a large cheese pizza with half pepperoni. The woman I spoke to informed me that all their pizzas are Detroit-style, but unfortunately, the pizza didn’t meet my expectations. The cheese was low quality, and the sauce had way too much oregano, which made it slightly bitter and left an unpleasant aftertaste. The pepperoni was also not up to par. The dough was dense and thin instead of being fluffy and airy. We also tried the cheese sauce, which tasted like it was from Sam's or Costco, or a foodservice supplier like Gordon or Sysco. I won’t be returning—this experience was very disappointing.
The Pizza here is phenomenal! Their menu is huge and amazing! They have lots of selections and all of it is worth trying. The food here was really made fresh and cooked perfectly. You can find anything here to help you satisfy your cravings and their portions here are fair, you can absolutely fill your stomach up. I ordered their Italian beef sandwich, cheddar pizza, garlic Parmesan fries, and also a drink. I am amazed by their food preparation. All of my orders came on time and they creatively served all of them. Everything was hot and fresh. They made all of their food to perfection. ZZA Factory is highly recommended! This place is absolutely a gem in this area. Their staff is also great, all of them are nice, decent, friendly, and very accommodating. They all know how to treat the customers right. They really work so fast and serve so quickly. No wonder why a lot of their customers keep visiting this place just to order some food again and again. Great customer service and good management. The atmosphere at this spot is relaxing and comfortable. Perfect to go here to bring your friends and family. A great place also for gatherings, birthdays, dates, and other special events. This is a one-of-a-kind spot that will surely keep you coming back. Their hot dogs, burgers, salads, shakes, sundaes, pizza, sandwiches, gyros, wings, tenders, and others are really worth trying! ZZA Factory is a must-visit spot! Very convenient and accessible place! Well done guys! Thank you!
Menu PDF
More information
QR-Code for the menu
