Pizza Hut - Elgin

Great pizza! I have delivered it from over and it was perfect- exactly what I had believed! will definitely be back this location and make it my go-to pizza hat!

I ordered and completed my order 5:52 pm. The online site said 25-35 min. I called at 6:50 to find out where the food was. It did not show up until a few minutes after 7 pm. I had a meeting and hardly had time to eat. The food was hot but very late. Also very few toppings on the pizzas. Definitely not what I expect from pizza hut.

Waited over 2 hours for my order. They called and said the driver had issues they were making a new order to send out. Meanwhile we had kids who were hungry and waiting with no compensation. No sorry, no credit,no coupons. Nothing... Very disappointed with Pizza Hut

We ordered our pizza at 6:15. It was not deelivered until 7:40. It was cold. I felt sorry for the driver because it was not his fault. I feel as though we should not be charged.I checked several times on the app and it showed that it was inroute or being deleivered by 7: pm.

Actually get the order correct and cook the pizza fully. This order was for a deep dish (which I paid extra for) and received a hand tossed pizza. The last pizza from this location was under cooked to the point of being doughy in the center. Never had a problem at any other location but this one.