Reviews
What Eden White doesn't like about Red Robin Gourmet Burgers:
We went at 8pm on a Thursday evening. They were not busy at all. We ordered our food, and when we got our food, it was wrong. I had ordered a crispy chicken sandwich, with a side salad. And ended getting a crispy chicken salad. With it not being busy, it took around 20 minutes to get our food. When they asked to replace it, the replacement food was out in less than 5 minutes. Our server did not come over and check to... View all feedback. What Carlos Aguirre likes about Red Robin Gourmet Burgers:
Our waitress, Sydney, made our dining experience incredible. She was very attentive and very kind. She made sure we had the best time possible. I will continue going here for her and her great service. Much kudos to her. View all feedback.
Reviews from various websites
YUMMM I was so glad to discover that there is a Red Robin in my neighborhood. When I got my message for my birthday party, I tried to find out when I...
We almost did not try this place because the last bad reviews, but our experience was really great. We sat fast. Food came fast and hot....
I'm just mad at my experience at Red Robin in Edwardsville Illinois Saturday, 11/19/22. They weren't busy at about 1:00, but took over...
I have the order several times from Red Robin and still have a bad meal. My burgers are always delicious and they give a good amount of frits. My family really...
read moreHost was such a sweet girl. Looks always together and is very welcoming. Server was fast to welcome us and well accommodated us. Come on!
{{ slotProps.result.comment | strip_tags | str_limit(160) | ucfirst }}
read moreDespite some positive comments about the food quality and a waitress named Sydney who provided exceptional service, reviews for this restaurant were overwhelmingly negative. Complaints ranged from incorrect orders, long wait times, unprofessional kitchen staff, and disappearing servers. Many customers felt disappointed by the decline in customer service, with some mentioning their reluctance to return until significant improvements were made. Overall, while the food itself received some praise, the consistently poor service seemed to overshadow any positive aspects of dining at this establishment.