Tokyo Express - Edmonton

I come here almost 4 times a week for lunch. The environment is good. Customer service is also good, the staffs are really friendly. Before the promotion, I wou... read more I come here almost 4 times a week for lunch. The environment is good. Customer service is also good, the staffs are really friendly. Before the promotion, I would also get the fruit tea but I had to pay for it, now I can get a free fruit tea. With the current promotion going on, I am able to get a free fruit tea everytime I use their gift card. Everytime I come here I would try different items from the menu and every meal with the fruit tea will always give me a different experience.

The customer service was excellent and the employees are very friendly. I ordered some sushi (Tuna/Salmon sashimi and maki combo) both taste really fresh and ve... read more The customer service was excellent and the employees are very friendly. I ordered some sushi (Tuna/Salmon sashimi and maki combo) both taste really fresh and very delicious. eating is very affordable and I will return definitiw next time for more sushi. I also like their current promotion, each time they use their gift card to pay for their eating, they can get a free fruit tea.

The customer service was amazing, the staff are super friendly and friendly and explains the menu very well. the food is good for the price and I got my order v... read more The customer service was amazing, the staff are super friendly and friendly and explains the menu very well. the food is good for the price and I got my order very fast. I also have the red pineapple fruit tea, it wasn't too sweet what I liked. in any case will come back to this place.

Good food and very friendly service. However, suddenly increasing nearly everything on the menu by $2 (on almost all the $9.99 rolls, a 20% increase) thinking c... read more Good food and very friendly service. However, suddenly increasing nearly everything on the menu by $2 (on almost all the $9.99 rolls, a 20% increase) thinking customers won’t notice isn’t going to work. Starting to adopt full-service restaurantpricing without the restaurant quality and variety of food. Their original response to my review doesn’t acknowledge my mainpoint, that fish hasn’t suddenly increased by 20% and neither has the average price of sushi rolls in similar restaurants, butthey have at Tokyo. The promotions are nice to have but if I go to a Japanese restaurant, sushi is my go-to. This shows howthey’re profit-driven as opposed to quality-driven.

The food was very cheaply and poorly made. The cost seems to be less than 1/4 the price for everything they serve. The meal is not worth the money at all. Too m... read more The food was very cheaply and poorly made. The cost seems to be less than 1/4 the price for everything they serve. The meal is not worth the money at all. Too much rice, very little meat, and uncooked vegetables in the platter. For dine-in they gave me aplastic to-go bowl. They did not bother giving me a glass or a straw of any sort with my beverage. Had to drink it from theplastic bottle.