KFC - Edmonton

Fast Food, American, Chicken

KFC

★ 2.8 / 5 (1912 reviews)

Despite a few positive comments about the friendly staff and generous portions, the overall reviews for this KFC location are quite negative. Customers complained about greasy chicken, watery gravy, and unappetizing food. There were also numerous complaints about long wait times, unprofessional staff, and orders not being ready on time. One customer even had to go to the restaurant in person to retrieve their order after multiple failed delivery attempts. Overall, the general consensus is that this particular KFC is not worth visiting due to the poor quality of food and service.

Last update: 17.01.2026 from: Cindy

Images

Contribute

Feedback

★ 2.8 / 5 from 1912 reviews

Was Reginald Hirthe at KFC a mag?
All staff are great and friendly! Chicken is so nice evrything is great on this store. I dont know why most people here put bad comments on this review. People nowadays wants free my goodness lol! All staff in this store is working as hard just to make us happy. All my friends loves everything in this store. Salute to this store! View all feedback.

What Anonym dislikes about KFC:
Place was dirty ..has spilled pop on the floor and was left there..by the pop machine in the middle of the as you walked your shoes would also start sticking to the floor ..I would not recommend sitting in to dine ..I never used the washroom as I was scared to by the look of the resteraunt.. View all feedback.

Jean-François

22.11.2017

★ ★ ★ ★ ★

We decided to give this place another try, I know I wrote a bad review before now I'm going to be writing another one! We went here because it was their

Cydney

22.11.2017

★ ★ ★ ★ ★

The food at this location is your run of the mill KFC stuff, with the various hits and misses that entails.

Khalil

19.01.2018

★ ★ ★ ★ ★

I love fried chicken and without a doubt kfc for me is the best, 100% recommended and enjoy it, plus very good prices and promotions.

Cindy

11.10.2023

★ ★ ★ ★ ★

I had a terrible experience at this KFC location. I went through the drive-thru to order one meal, but it took 5 minutes for someone to come to the window to take my payment. After being told to proceed to the parking lot for my food, I waited for 20 minutes and eventually had to go inside the store to inquire about my order. I was informed that they had run out of chicken and it would take another 4 minutes for it to cook. With a crowd of delivery drivers and other customers also waiting, it seemed like it would be at least another 10 minutes before my food would be ready. I decided to get a refund and leave. With so many other chicken restaurants to choose from, this level of service is unacceptable. It would have been better if they had communicated the wait time upfront and let customers decide whether they wanted to wait or not. Waiting in a car for an extended period of time for fast food is not reasonable. I will not be returning to this location.

Ali

11.10.2023

★ ★ ★ ★ ★

Don’t waste your money I ordered 4 pieces of chicken they were black and taste it burned oil please change your oil weekly not monthly. I asked for hot sauce the guy at the cashier said we don’t have hot sauce what kind of service is this. Not recommended don’t go here.

Feedback