A&W - Edmonton

Hands down the worst A and W I 've been to. Gave this place a second chance only to disappoint me yet again. Ordered a latte with oat milk through the drive thr... read more Hands down the worst A and W I 've been to. Gave this place a second chance only to disappoint me yet again. Ordered a latte with oat milk through the drive thru and the lady over the intercom was extremely dry to me. I wanted it with oat milk and she stated to me in a condescending tone, you 'll get both regular milk and oat milk. I stated to her that I am lactose intolerant. Dead silence occurs and then miraculously they are out of oat milk. What are the chances? I 've said it multiple times in my previous reviews, it is all about customer service and how you handle the situation.

I never get what I ordered. In fact between the hours of 1-5 you can rarely get anything. Grill always being cleaned!! So ordered just a small black coffee at 2... read more I never get what I ordered. In fact between the hours of 1-5 you can rarely get anything. Grill always being cleaned!! So ordered just a small black coffee at 2:10 in the morning. They didn’t have it. Though I was offered cold coffee. I will not return at night.

I had a breakfast date with my baby and the service was amazing! The staff was very helpful bringing my trays to the table and grabbing the highchair for me! Th... read more I had a breakfast date with my baby and the service was amazing! The staff was very helpful bringing my trays to the table and grabbing the highchair for me! The Cashier even made sure the highchair was clean before she brought to my table!The pancakes were fresh and fluffy! My daughter LOVED them! It was a very easy outing for me, thank you!!

Nice and clean place, very friendly staff.. read more Nice and clean place, very friendly staff..

I handed my wife my card to pay for the order. First our order was all mess up, we order double coffee but handed out a black one and several other issues. Seco... read more I handed my wife my card to pay for the order. First our order was all mess up, we order double coffee but handed out a black one and several other issues. Secondly,we use a coupon worth 13$ so I expected my bill was around that +GST. And to my surprise we are billed 28$ may e that’s why the crew did not give us the receipt for us not to view the bill. I am extremely disappointed with the crew’s service. Be careful to order here always ask for the receipt they might over charge you and not honor the coupon.